Cathay’s 2010-era business seat is solid, but needs changes
Cathay Pacific finds itself in a sticky financial situation, and its passenger experience reality doesn’t look like a bed of roses either, g... Continue Reading
Cathay Pacific finds itself in a sticky financial situation, and its passenger experience reality doesn’t look like a bed of roses either, g... Continue Reading
Birst, an Infor company and a leader in Cloud Business Intelligence (BI) and Analytics for the Enterprise, today announced that Zodiac Aeros... Continue Reading
Finnair is seeing a 100% increase in inflight sales on its China flights after implementing real-time Alipay payment processing via inflight... Continue Reading
Personal electronic devices will be the passenger experience trend of the year — again — not least because of the illogical and dangerous mo... Continue Reading
As an increasing number of airlines outfit their aircraft for ultra-longhaul missions, Singapore Airlines has chosen an all-premium passenge... Continue Reading
Air France prides itself in taking business class passengers on a culinary adventure; menus designed by Michelin-starred chefs and French wi... Continue Reading
Zodiac Aerospace’s CEO, Olivier Zarrouati, has put his job in the hands of the troubled supplier’s board of directors, which has also ... Continue Reading
The Supervisory Board of Zodiac Aerospace Group met on April 27, 2017 and approved the financial statements for H1 2016/2017 fiscal year (Se... Continue Reading
Zodiac Aerospace continues to evolve ECOS, the cabin demonstrator it renamed from ISIS for obvious geopolitical reasons, with new innovation... Continue Reading
HONG KONG — Zodiac Aerospace is replacing three full shipsets of its latest Cirrus business class seat for Cathay Pacific’s A350 fleet, and ... Continue Reading
Grappling with premium seat production problems – which have resulted in the delayed delivery of United Airlines’ Polaris product and prompt... Continue Reading
Delivering true innovation in business class is increasingly difficult. Airlines must balance a trio of demands: privacy, comfort, and profi... Continue Reading
Zodiac Aerospace’s ongoing problems with production quality, particularly for the seats, surfaces and lavatories that it provides for the Ai... Continue Reading
At its most basic, an airline’s purpose is to safely fly passengers on routes for which they’ve purchased tickets. A flight is intended as t... Continue Reading
Philippine Airlines might sound like an unlikely bellwether of passenger experience trends, but the airline’s pivot from ultra-high-density ... Continue Reading
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