A tale of three airlines’ passenger assistance requests
Airline passengers with mobility restrictions and special needs require assistance when traveling. Airlines, airports and transportation pro... Continue Reading
Tag Archives: social media
ABM aviation industry group president Alex Marren leads by example
Alex Marren, SVP and president, aviation industry group, at ABM Industries was the first person in her large, extended Greek-American family... Continue Reading
Free inflight wifi on Citilink part of Indonesian move to go digital
It’s rare for any inflight connectivity start-up to make fast gains in the market. But Indonesian wireless technology provider Mahata Aero T... Continue Reading
Podcast 063: Why the 777X will be the world’s most modern airliner
Welcome to episode 063 of the #PaxEx Podcast, which tracks how the airline passenger experience is evolving in a mobile, social, vocal world... Continue Reading
Podcast 062: Will mass shootings impact travel to the United States?
Welcome to episode 062 of the #PaxEx Podcast, which tracks how the airline passenger experience is evolving in a mobile, social, vocal world... Continue Reading
Press Release: Malaysia Airlines unveils new flight booking chatbot
Malaysia Airlines, together with Amadeus, has launched MHchat, a new feature which helps travelers’ book flights and pay through the popular... Continue Reading
British Airways short-haul business: any hope for “fortress Heathrow”?
As the dog days of European summer turn into the cooler days of autumn, let me tell you a story about how a trip redeeming frequent flyer mi... Continue Reading
During terminal construction, DEN flaunts its conspiracy theories
Denver International Airport (DEN) has been the subject of conspiracy theories dating as far back as its construction in the 1990s. In recen... Continue Reading
Making free advertising lemonade out of mistake fare lemons
One of the many consequences for airlines of passengers becoming more mobile, social and vocal is the rise in the number of people watching ... Continue Reading
Towards designing Instagram-worthy modern premium PaxEx
The days when business class was the sole domain of road warriors faxing their way across the world are as far gone as the at-seat fax machi... Continue Reading
United chief digital officer Linda Jojo is a real team player
Growing up in South Windsor, Connecticut, United Airlines’ executive vice president of technology and chief digital officer Linda Jojo... Continue Reading
Press Release: Spirit Airlines to transform its #PaxEx with Thales Ka
Spirit Airlines, a leading carrier in the U.S., Latin America and the Caribbean with more than 550 daily flights to 65 destinations, has a c... Continue Reading
Ku HTS capacity shows it can pack a punch in-flight
As pressure mounts on airlines to ensure their passengers can use inflight Internet in the same manner as they do on the ground – to complet... Continue Reading
Demand for mobile connectivity persists outside the US: SITAONAIR
Over ten years ago, inflight GSM had a moment, as OnAir (now SITAONAIR) and AeroMobile (now a Panasonic Avionics subsidiary) began rolling o... Continue Reading
Press Release: Immfly on why the sky is the new marketplace for brands
Nowadays airlines are increasingly promoting effective interaction between passengers and technology during the flight, boosting their mutua... Continue Reading
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