Delta has high hopes in NY after huge PaxEx spend
Delta Air Lines believes 2014 is the year the enormous effort and expense it has dedicated to transforming its presence in the highly compet... Continue Reading
Tag Archives: passenger
How Lufthansa won a lifetime customer
In an era when stories about airline service tend to be negative, it is nice to hear a story of exceptional service, and even more interesti... Continue Reading
Op-Ed: Fat shaming has no place in dialog about seats
With all the compassion of a schoolyard bully, a Jetstar passenger has used the power of the pen to ridicule and dehumanize a passenger of s... Continue Reading
Air China ups foodie credentials with Beijing Duck dish
Air China has seriously bolstered its ‘passenger experience’ (#PaxEx) credentials after opting to offer a world-famous Beijing Duck dish in ... Continue Reading
IFE becomes comfort factor for passengers
In years past, self-proclaimed experts have predicted a “disruption” in the inflight entertainment industry that would see wireless IFE repl... Continue Reading
Boeing Sky Interior offered for 737NG retrofits
Aged Boeing 737NG cabins will get the chance to look a lot brighter and newer – and offer more overhead bin space – now that the... Continue Reading
Member benefit for Embry-Riddle students
Female students at both campuses of Embry-Riddle Aeronautical University have been given a one-year membership to Women in Aviation, Interna... Continue Reading
#PaxEx Podcast: Cabin Competition Heats Up
Welcome to Episode 2 of the #PaxEx Podcast! Our guest this week is aerophile and world traveler Seth Miller, who is considered a loyalty and... Continue Reading
Ryanair THANKS customers; vows new leaf
Ryanair’s attempt to reshape its battered image into a kindler, gentler budget carrier went into overdrive yesterday, when it thanked its cu... Continue Reading
Rockwell makes big bet on PaxEx with Arinc buy
Rockwell Collins is heading into the New Year positioned to provide end-to-end solutions in the airline passenger experience (#PaxEx) space ... Continue Reading
JetBlue eyes operational benefits of Fly-Fi
JetBlue Airways is seeing take rates of over 60% for its new ‘Fly-Fy’ inflight high-speed Internet service, the carrier’s LiveTV unit tells ... Continue Reading
Infograpic: Celebrating the human side of air transport
In the day-to-day rush of doing our jobs as aviation professionals, we sometimes forget to stand back and take a look at what an extraordina... Continue Reading
VIDEO: Do separate IFC systems make safety sense?
Now that airlines are using inflight connectivity systems to support both passenger connectivity and certain crew applications, some are eag... Continue Reading
Get ready for smart shopping in-flight
Always monitoring consumption patterns on the ground Airbus believes that the practice of shopping for a wide array of products via QR code ... Continue Reading
Ethiopian sees fire-damaged 787 home for Christmas
The heck with Santa and his reindeer. You know who else will soon be in the skies? Ethiopian’s Queen of Sheba, with her shiny nose and... Continue Reading
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