Swiss hard and soft product heads talk premium #PaxEx
ZURICH — All too often, it feels like hard and soft product development — seats, entertainment and connectivity versus service, food and bev... Continue Reading
Tag Archives: food & beverage
Swiss displays consistent shorthaul business class surprises
ZURICH — As Europe’s low-cost carriers continue their push to snag cost-conscious business travellers and upmarket leisure flyers away from ... Continue Reading
IBM and gategroup take Cathay Pacific’s catering ops into the cloud
The task of catering a large, full-service airline is complex on the back end, to say the very least. An extensive network of vendors is req... Continue Reading
Lufthansa’s JFK Senator Lounge demonstrates perils of outsourcing
Lufthansa operates three flights daily from New York JFK to its hubs at Frankfurt and Munich, with a high percentage of premium passengers o... Continue Reading
Delta’s Comfort+ product grows into Asia, Latin America
Delta Air Lines’ shift to make Comfort+ a separate booking cabin has expanded. The extra legroom product, which comes with a variety ... Continue Reading
American Airlines, OTG team up at Philadelphia International Airport
OTG scored another win this week, securing the contract to retrofit Terminal B at Philadelphia International Airport with its “floR... Continue Reading
As severe food allergies grow, is air transport doing enough?
TORONTO: With severe food allergies on the rise in both in children and adults, are airlines prepared to meet the needs of these passengers?... Continue Reading
Data deal revelation in the slides
APEX, the passenger experience industry nonprofit that evolved out of inflight entertainment group WAEA, is looking to launch in record time... Continue Reading
1