COVID highlights how airlines need to focus on the whole journey
In a normal year, and at a normal time, we’d be talking about the importance of the whole passenger journey in terms of lengthening airlines... Continue Reading
Tag Archives: Delta
Press Release: Airbus delivers its first US-assembled A220 to Delta
Airbus has delivered its first U.S.-assembled A220 aircraft from Mobile, Alabama, underlining the aircraft manufacturer’s role as a global a... Continue Reading
Airline success hinges on building customer trust: industry experts
The impact of the COVID-19 crisis on aviation has been breathtaking in scope. As passenger numbers continue to be deeply depressed, and the ... Continue Reading
Intelsat to Delta: We can support free inflight Internet model
Intelsat firmly believes it can support Delta Air Lines’ plan to offer free inflight Internet to passengers once its $400 million acquisitio... Continue Reading
JSX studies onboard physical distancing with ERJ-145 layout prototype
JSX, the carrier that offers the convenience of private air travel at efficient fares, is studying a new configuration for its Embraer E-145... Continue Reading
Aerkomm taps ThinKom and Kontron as partners for new Ka IFC system
Aerkomm Inc., the upstart inflight connectivity provider that is working with Airbus Interior Services to install its Ka-band system initial... Continue Reading
#PaxEx Podcast Transcribed: Build confidence with masks on, fees off
We are pleased to provide a transcript of the #PaxEx Podcast, Episode 73, the audio recording of which was published on 2 September Intro mu... Continue Reading
#PaxEx Podcast: Building travel confidence with masks on, fees off
Welcome to Episode 73 of the #PaxEx Podcast, which tracks the evolution of the airline passenger experience. In this episode, available on A... Continue Reading
Press Release: Delta eliminates domestic change fees
At Delta’s Investor Day in December 2019, the airline shared its intent to overhaul its change fee structure, delivering the flexibility and... Continue Reading
Op-Ed: Should pandemic safety be sold to the highest bidder?
If you’re sitting directly next to someone else on a two-hour US domestic flight, there’s a 1 in 4,300 possibility that you’ll contract COVI... Continue Reading
Press Release: CVS to help Delta accelerate employee COVID testing
Delta Air Lines is partnering with CVS Health to accelerate employee COVID-19 testing with a rapid-response option for flight crews, a move ... Continue Reading
Want to fly? Airlines say wear a mask and leave your attitude at home
If you plan on flying anywhere now, or sometime soon, US airlines have an important and mandatory rule for you: “Wear a mask in the airport ... Continue Reading
Deutsche Telekom mobile customers see free inflight Internet benefit
Competitive pressure has been mounting for years for airlines to facilitate free inflight Internet browsing for passengers. New York-based J... Continue Reading
Browser extension rates flights based on airline safety precautions
Delta Air Lines’ decision to block middle seats and cap loads through at least 30 September and possibly beyond has garnered praise from COV... Continue Reading
Designing aircraft cabin hygiene for the long-term
Airlines are beginning to consider the design implications of thoroughly cleaning and sanitizing aircraft cabins while keeping up with incre... Continue Reading