Flight attendants need to feel empowered to fight harassment
When she was in her late 20s, flight attendant Sandra Davis went back onto the empty aircraft on which she’d just flown to retrieve a sweate... Continue Reading
Tag Archives: crew
In Conversation: Brexit’s impact on the UK aviation industry
The Royal Aeronautical Society’s Tim Robinson joins RGN deputy editor John Walton to talk about what the UK leaving the EU will mean for the... Continue Reading
Press Release: Aerolineas Argentinas arms crew with SITAONAIR tech
Aerolineas Argentinas (AR) has become Latin America’s first airline to digitally empower its cabin crews to take the inflight passenger serv... Continue Reading
Smart design hacks can really nail the #PaxEx details
Every so often, you come across a piece of design that’s so smart yet so simple that you sit back and wonder why it’s not used across the wo... Continue Reading
Press Release: Air Wisconsin pilots, 7 years overdue for a new contract
This month, Air Wisconsin pilots marked their seventh year without a new contract, continuing a cycle of frustration and unhappiness for the... Continue Reading
Ryanair continues to play hardball against pilot unionization efforts
Ryanair is refusing to meet with an unofficial pilots’ union that was formed in the wake of its recent crew rostering fiasco, and says... Continue Reading
Press Release: JetBlue pilots press for contract
JetBlue pilots, represented by the Air Line Pilots Association, Int’l (ALPA), responded today to JetBlue Airways’ third-quarter earnings sta... Continue Reading
The importance of service recovery: a case study
Before I start, an unusual disclaimer. There are times when I hesitate, as a journalist specialising in the passenger experience, to raise i... Continue Reading
Cathay first needs a soft product focus and soon a hard product upgrade
Ten years ago, Cathay Pacific’s first class seat on its Boeing 777-300ER aircraft was almost as much a gamechanger for the commercial aviati... Continue Reading
Ryanair under fire for refusal to re-route stranded passengers with rivals
Ryanair is flying in the face of European law by refusing to pay for passengers caught up in its crew rostering debacle to take alternative ... Continue Reading
Cabin Air Safety Act aimed at cleaning the air in the air
It’s not all that unusual these days to hear stories of “fume events” or incidents where unusual “odors in the cabin” have caused flights to... Continue Reading
Press Release: SITAONAIR, Teledyne to deliver cockpit cellular service
SITAONAIR and Teledyne Controls are joining forces to deliver the aviation industry’s first-ever airline-integrated ACARS datalink terrestri... Continue Reading
Press Release: United to trial SB-S for the cockpit with Cobham satcom
Inmarsat, the world’s leading provider of global mobile satellite communications, and Cobham SATCOM, the leading manufacturer of satellite c... Continue Reading
Interactive aircraft safety cards of the future make their debut
Earlier this month Nielson Games released its annual US Games 360 Report for 2017, which found that a whopping 62% of console gamers also pl... Continue Reading
Altran opens up future of crew wearables with usable prototype
Every so often at a trade show, one comes across a stand that’s brimming with smart questions for the #PaxEx industry, and French engineerin... Continue Reading
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