Singapore Airlines’ SilverKris Heathrow lounges take the gold medal
How do you maintain your airline’s distinctiveness and reputation for service in a crowded, increasingly commoditized business and first cla... Continue Reading
Tag Archives: airports
Airbus works to make 10-abreast A350 a smidge more comfortable
Less than a handful of Airbus A350 XWB customers have selected a 10-abreast configuration in economy class for the twinjet, which has been a... Continue Reading
“Choice” becomes new PaxEx curse word on 11-abreast A380
In an enormous U-turn on its previous “18 inches for all” economy class campaign, Airbus is finally displaying its much-anticipated eleven-a... Continue Reading
Move over QR codes; NFC will support more seamless boarding
“Turn the phone over, please. OK, hold it steady. It’s not scanning, can you turn up the screen brightness? There’s a notification in the wa... Continue Reading
Airport and aircraft tech touted as Emirates A380 arrives at SFO
San Francisco International Airport is not only the latest US airport to receive Emirates’ double-decker A380 service direct to Dubai, but i... Continue Reading
Op-Ed: Passengers under siege in America’s airports
Historically the difference for passengers between low-cost and legacy carriers was one of quality of experience: if you paid less, your exp... Continue Reading
She’s spearheading Chicago’s airport growth
On any given day, Rosemarie Andolino has a full plate as Commissioner of the Chicago Department of Aviation (CDA). She manages Chicago O’Har... Continue Reading
JetBlue talks HD, VOD, and OLED screens
During JetBlue’s A321 media preview this week, the airline gave some insight into the technical constraints of its new LTV4 live telev... Continue Reading
Pictures: London Heathrow’s new Terminal 2 is a slipstream dream
It’s not often that long-established airports build new terminals. Heathrow Airport last opened a new terminal six years ago, and that... Continue Reading
Etihad doesn’t see need for Premium Economy on A380s, 787s
Airlines often say their first class is like flying by private jet. In unveiling the new first class seats on Etihad’s soon-to-be-delivered ... Continue Reading
ACI’s Angela Gittens blazes trail for women
It’s always refreshing to find evidence of women making their mark in the aviation industry. A survey of American domestic carriers’ b... Continue Reading
Op-Ed: CC complaints from industry will fall on deaf ears
Certain airlines and inflight entertainment stakeholders are doubtlessly breathing a sigh of relief now that it has become apparent that the... Continue Reading
Fines set for bringing pot to Colorado airports
While it is now legal to possess and purchase marijuana in Colorado, anyone who brings pot to either of the state’s two busiest airports – D... Continue Reading
Delta has high hopes in NY after huge PaxEx spend
Delta Air Lines believes 2014 is the year the enormous effort and expense it has dedicated to transforming its presence in the highly compet... Continue Reading
IFE becomes comfort factor for passengers
In years past, self-proclaimed experts have predicted a “disruption” in the inflight entertainment industry that would see wireless IFE repl... Continue Reading
1