From style to squid, Qantas’ first class lounges remain stars
It’s not often in passenger experience that anything remains among the world’s best for more than ten years. But during a recent trip to Aus... Continue Reading
Tag Archives: airport
Beyond kangaroos and koalas: hyperlocalized PaxEx at Australian airports
Walking down one of Australia’s iconic Italian foodie havens, Melbourne’s Lygon Street, you’ll find Brunetti Caffe, established over thirty ... Continue Reading
A tale of three airlines’ passenger assistance requests
Airline passengers with mobility restrictions and special needs require assistance when traveling. Airlines, airports and transportation pro... Continue Reading
In Conversation: Europe update with Gesche Wüpper
It’s a busy 2019 already for European aviation, with airlines disappearing, drones appearing and Brexit looming. Aviation journalist Gesche ... Continue Reading
KLM regional strategy makes for pleasant start to flight with kids
One of the things that struck me most about a recent transatlantic KLM flight to Washington Dulles with my two young children was the ease a... Continue Reading
Melbourne Airport focuses on design with shared use checkins
New technologies, space constraints and cost reductions via self-service options are driving airports to innovate in how they allocate and o... Continue Reading
Press Release: Munich Airport welcomes the “MeetingCab” to Terminal 2
Are you looking for a private location at Munich Airport where you, as a passenger, can have a quiet business meeting without unwanted disru... Continue Reading
Press Release: SriLankan Airlines installs VR cinema in business lounge
Today, SriLankan Airlines, in partnership with immersive entertainment specialist SkyLights, unveils a new Virtual Reality (VR) cinema at it... Continue Reading
Press Release: Qatar announces A350-1000 expansion on US routes
Qatar Airways is delighted to announce that its ultramodern Airbus A350-1000, equipped with the airline’s luxurious, award-winning Qsuite, w... Continue Reading
Osaka Kansai’s low-cost terminal brings the facilities and convenience
You might think that a lover of premium travel would eschew low-cost airline terminals: no Champagne? No lounge? No soaring starchitecture? ... Continue Reading
Press Release: US airlines shine in on-time performance, OAG finds
OAG, a leading provider of travel data and insight, has released the results of its annual Punctuality League 2019, the industry’s most comp... Continue Reading
SAS premium economy could benefit from some soft product tweaks
As the big three US airlines race to install their premium economy cabins as fast as possible, many of their competitors and partners have h... Continue Reading
When aged British Airways 747s offer a better PaxEx than its A380s
Four flights connecting three continents with nearly 20,000 miles flown in economy class on British Airways have left me with oddly mixed fe... Continue Reading
CityJet SSJ100 PaxEx impresses and Brussels tackles inflight drinking
A recent trip from Billund, Denmark to Madrid, with a quick stopover in Brussels, gave this writer an opportunity to fly the Sukhoi Superjet... Continue Reading
Asiana’s Solstys stands up to the business class test of time, twice
When Asiana Airlines introduced its OZ Quadra Smartium in 2011, the overall feeling was that the name was wonderfully weird, but that the St... Continue Reading
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