Air France improving passenger experience at Paris airports
Since a successful passenger experience hinges on both airline and airport, Air France wants to change how its passengers use airports in Pa... Continue Reading
Tag Archives: airport
Press Release: Cirium reveals world’s most on-time airlines and airports
Russia’s Aeroflot has been named as the world’s most on-time mainline airline in the annual On-Time Performance (OTP) Review released today ... Continue Reading
Spirit continues to make strides in recovering tarnished reputation
As Spirit Airlines continues to rehabilitate both its public image and aircraft interiors, it is quietly running a pleasant operation for th... Continue Reading
New Pudong terminal is missed opportunity for airline hub power leap
Regret was my first thought upon arriving at Shanghai Pudong’s new satellite terminal. Bright light reflecting on white walls made for a har... Continue Reading
Rogue lithium battery shipments pose risk to airline safety: IATA
The risks to aviation safety of lithium battery fires are well documented here at Runway Girl Network, and those risks are growing exponenti... Continue Reading
Changing passenger purchase behavior with pre-flight duty free sales
Wand Technology recently made its industry debut at the Future Travel Experience Asia Expo, where the digital start-up alerted airlines and ... Continue Reading
Mostly modest, Firefly surprises with some nice touchpoints
Southeast Asia is a wonderful place to experiment with new airlines. Tickets are cheap, flights are short, and options abound. A free day in... Continue Reading
Op-Ed: Eyes on Detroit as airport seeks to attract non-flyers
This is an Op-Ed contribution from “the father of PreCheck”, Sheldon Jacobson. First it was Pittsburgh International Airport, th... Continue Reading
Press Release: Cannabis legislation is causing confusion at US airports
As US states continue to legalise cannabis for medical and recreational use, an awkward tangle of conflicting state and federal laws is prov... Continue Reading
Social engineering, data manipulation prove key threats to airlines
While there is a lot of focus on dramatic cyber attacks on air transportation infrastructure leading to disruptions in power supply, broken ... Continue Reading
Op-Ed: Hong Kong protests bring paradigm shift to passenger experience
The fortunate passengers contorted themselves into the bus luggage rack, such was the space constraint for Hong Kong International Airport’s... Continue Reading
Basic economy on China United: the future of domestic Chinese flying?
I learned the hard way that China United Airlines’ ancillary revenue must be decent. A wholly-owned subsidiary of the China Eastern Group, i... Continue Reading
Prevalis lift seeks to offer dignity and safety for PRMs and personnel
The manual lifting of passengers with reduced mobility (PRMs) can be dangerous for airport service personnel and an incredibly unpleasant ex... Continue Reading
Comfort+ experience falls frustratingly short on Delta 767 from Seoul
After one month on the road in Southeast Asia, it was finally time to come home. I stepped into Seoul-Incheon International Airport bleary e... Continue Reading
Floor Felten of Brisbane Airport on meeting challenges head on
When Floor Felten, executive general manager for strategy, planning and technology at Brisbane Airport, arrived in Australia after sixteen y... Continue Reading
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