Delta has high hopes in NY after huge PaxEx spend
Delta Air Lines believes 2014 is the year the enormous effort and expense it has dedicated to transforming its presence in the highly compet... Continue Reading
Tag Archives: Aircraft Interior
How Lufthansa won a lifetime customer
In an era when stories about airline service tend to be negative, it is nice to hear a story of exceptional service, and even more interesti... Continue Reading
Op-Ed: Fat shaming has no place in dialog about seats
With all the compassion of a schoolyard bully, a Jetstar passenger has used the power of the pen to ridicule and dehumanize a passenger of s... Continue Reading
Air China ups foodie credentials with Beijing Duck dish
Air China has seriously bolstered its ‘passenger experience’ (#PaxEx) credentials after opting to offer a world-famous Beijing Duck dish in ... Continue Reading
IFE becomes comfort factor for passengers
In years past, self-proclaimed experts have predicted a “disruption” in the inflight entertainment industry that would see wireless IFE repl... Continue Reading
Boeing Sky Interior offered for 737NG retrofits
Aged Boeing 737NG cabins will get the chance to look a lot brighter and newer – and offer more overhead bin space – now that the... Continue Reading
Member benefit for Embry-Riddle students
Female students at both campuses of Embry-Riddle Aeronautical University have been given a one-year membership to Women in Aviation, Interna... Continue Reading
#PaxEx Podcast: Cabin Competition Heats Up
Welcome to Episode 2 of the #PaxEx Podcast! Our guest this week is aerophile and world traveler Seth Miller, who is considered a loyalty and... Continue Reading
Ryanair THANKS customers; vows new leaf
Ryanair’s attempt to reshape its battered image into a kindler, gentler budget carrier went into overdrive yesterday, when it thanked its cu... Continue Reading
Rockwell makes big bet on PaxEx with Arinc buy
Rockwell Collins is heading into the New Year positioned to provide end-to-end solutions in the airline passenger experience (#PaxEx) space ... Continue Reading
Delta to make Economy Comfort option more visible
Achieving maximum exposure for Delta Air Lines’ ‘Economy Comfort’ extra legroom product has proven to be difficult, though... Continue Reading
Update: Norwegian faces end-of-year dilemma
Low-cost carrier Norwegian’s seemingly unstoppable ascent has hit turbulence on its United States routes. In a filing earlier this week, the... Continue Reading
Nearly all A350 buyers opt for 18-in seat width
For the past few months, Airbus has been campaigning for an 18-in seat width standard on long-haul aircraft, even though the European airfra... Continue Reading
Airbus developing new interior for A320
Airbus is working to develop a new interior for its A320 family, in a move that will better position the single-aisle airliners to compete &... Continue Reading
Measuring aircraft seat pitch with iPads
In recent months, I’ve travelled several times with two of Europe’s legacy airlines, British Airways and Lufthansa. Having exper... Continue Reading
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