ANA first class embodies Japanese hospitality, ‘omotenashi’
Sometimes I have the joy and the privilege to experience an airline service so excellent that I wish it served as an example of how to surpr... Continue Reading
Tag Archives: 777
Economy class worsens and I’m part of the problem
Tighter seats are (finally) coming to Cathay Pacific. British Airways is (finally) dropping free meals on short-haul routes. Has the industr... Continue Reading
Press Release: Air France-KLM picks Gogo IFC for 124 aircraft
Gogo, the global leader in providing broadband connectivity solutions and wireless entertainment to the aviation industry, announced today t... Continue Reading
The new ‘standard’ in coach comfort
The idea of a "standard" seating definition would be great for passengers looking to compare offerings across airlines or aircraft types. Al... Continue Reading
Swiss hard and soft product heads talk premium #PaxEx
ZURICH — All too often, it feels like hard and soft product development — seats, entertainment and connectivity versus service, food and bev... Continue Reading
Does Swiss stand out for the right reasons?
One of my working theories since Lufthansa and Swiss (and to an extent Austrian and Brussels Airlines) have been integrated into a wider air... Continue Reading
Decision time for Delta with new premium economy on the cards
Delta’s new premium economy is currently planned to take wing when its Airbus A350 aircraft arrives next year. The airline has the opportuni... Continue Reading
A past painting subway cars leads to faster canvas at Air France
At a hangar at Orly Airport in Paris, Air France officials and journalists watched as the wrapping came off the Boeing 777. Below was the ki... Continue Reading
Asiana spikes first class while Korean Air re-ups
South Korea’s two main full-service airlines are in the middle of a fascinating divergence of opinion on the future of first class, and it’s... Continue Reading
SITA refines aircraft tracking solution for airlines
Philip Clinch, SITA’s aircraft services VP, has a strict position on Inmarsat’s proposed aircraft tracking solution to IATA and ICAO. “[Inma... Continue Reading
Will industry address vulnerability beneath the carpet of the 777?
As the aviation industry secures itself by ensuring passenger personal electronic devices are charged and rerouting flights around war zones... Continue Reading
Malaysia issues statement as MH17 crash images emerge
Just over four months after the tragic disappearance of Malaysia Airlines MH370, another Malaysia Boeing 777-200 – carrying 295 people ̵... Continue Reading
Boeing 777 antennas not impacted by AD to address cracking: FAA
A now well publicized FAA Airworthiness Directive that addressed cracking in the fuselage skin beneath a Boeing 777 satcom adapter has nothi... Continue Reading
Inmarsat confident MH370 data correct assuming it wasn’t spoofed
Inmarsat says it is confident the satellite communications data it submitted to Malaysian authorities probing the disappearance of MH370 is ... Continue Reading
Another Air France PED incident begs seat question
Air France has been beset with what appears to be a disproportionate number of incidents involving passengers’ personal electronic devices (... Continue Reading
7