ANA wows with 9min boarding, generous legroom on domestic 777
I like to try new airlines, and a recent trip to Japan gave me the opportunity to work in a day’s worth of flying through the nation o... Continue Reading
Nose to Tail
Positive JAL A350-1000 experience tarnished by IFE snafu
After another successful journey to Japan for a week of trains and fantastic dining — in what has become something of an annual tradition fo... Continue Reading
Air Canada, WestJet come through for teen flying with allergies
As a dancer with Canadian ballet company Ballet Jorgen, I am increasingly booking gigs that require some travel. My mother, RGN operations m... Continue Reading
Delta One Lounge experience trumps First Class on A321neo
There are few domestic US airline experiences these days that I see as offering something new and exciting. But on a recent trip from New Yo... Continue Reading
Flying ANA at 83: London-Tokyo flight couldn’t have been better
At eighty-three years of age, I was a little apprehensive about flying the fourteen hours that London to Tokyo now takes. While my career to... Continue Reading
What to expect in Iberia economy on world’s first A321XLR
Airbus’ new A321XLR is undoubtedly having a moment. With a range of up to 4,700 nautical miles and flight times of up to 11 hours, thi... Continue Reading
Collins AirLounge exceeds Finnair business class promises
Your author’s history with the most recent Finnair business class product dates back nearly a decade, having been invited to Helsinki in 201... Continue Reading
Hands-on with Iberia’s A321XLR business class seat
MADRID — Ahead of its inaugural Airbus A321XLR flight to Boston, Iberia unveiled the new twinjet during a media event today. Runway Girl Net... Continue Reading
How TGV Duplex sets the pace for first class train travel
France’s TGV is often lauded as the best high-speed rail service in the world. A trailblazer in the 1970s, the French network now cris... Continue Reading
KLM digital customer service largely shines even as partner fumbles
KLM has invested heavily in a digital customer service experience that emphasizes consumer choice and rapid responses. This means that, when... Continue Reading
Finnair Platinum Wing lounge in HEL is almost heaven
Finnair is unusual within the oneworld alliance in that it operates a first class-level lounge without offering first class onboard its flig... Continue Reading
Flagging accessibility as EU eyes cross-border rail through-ticketing
Passenger experience on Europe’s railways is at the forefront of Brussels politics as the European Commissioner-designate Apostolos Tzitziko... Continue Reading
What it’s like to fly less than “Basic” on Volaris
During a recent trip to Mexico, I carved out some time to try a few of the country’s airlines. An afternoon out-and-back from Mexico C... Continue Reading
New logo, same train: a Eurostar Standard Premier review
Eurostar, which merged with Thalys in January 2023, now operates the overwhelming majority of trains linking London, Paris and Brussels, wit... Continue Reading
Premium domestic travel arms race intensifies with United Next rollout
One thousand and two hundred days. That’s how long it took for your author to finally snag a ride aboard a United Airlines narrowbody equipp... Continue Reading