Air France’s Anuvu Ku inflight connectivity stuns on recent flight
Your author did not board Air France flight 7645, a 47-minute flight between France’s second city Lyon and its capital Paris, expecting to h... Continue Reading
Nose to Tail
Virgin Retreat Suite: good product in search of a matching experience
Of all the business-plus front row products trickling out of design houses, seatmakers and airline passenger experience departments recently... Continue Reading
Virgin Atlantic’s Heathrow Clubhouse stays ahead of the curve
Though London Heathrow’s Terminal 3 has a plethora of high-quality airline lounges, including the stunning Cathay Pacific space, Virgin Atla... Continue Reading
Virgin A330neo premium economy hard product outshines soft product
Virgin Atlantic rightfully claims to be one of the inventors of premium economy — a class of service which usually features a larger seat an... Continue Reading
A rave inaugural review for Virgin Atlantic’s A330neo Upper Class
When Virgin Atlantic unveiled its A330neo Upper Class suite this July, your author was somewhat taken aback: an off-the-shelf seat for cabin... Continue Reading
How Amtrak treats Roomette passengers like royalty — mostly
When someone says they’re taking Amtrak from New York to Washington DC, the typical follow-up question is whether they’re taking a Northeast... Continue Reading
When Air Canada Signature Class disappoints at key touchpoints
I wanted to love flying Air Canada across the Atlantic. I have a soft spot in my heart for many parts of the true north. I adore Montréal, t... Continue Reading
Hugging the coast on Amtrak’s Pacific Surfliner
Coastal erosion has disrupted Amtrak’s scenic Pacific Surfliner service between San Diego and Irvine, California. But just before Amtr... Continue Reading
Limited catering and lavatory quirks sully Delta A321neo experience
As a somewhat loyal Delta flyer, I jumped at a recent opportunity to book a roundtrip transcontinental journey on the airline’s newly acquir... Continue Reading
When Air Canada IFC came through—mostly—on a must-be-online day
When momentous occasions happen, there are times when you’re especially glad to be able to be online in the air, as I was on an Air Canada f... Continue Reading
Innovative Avanti Standard Premium cabin let down by patchy service
As intercity premium rail travel moves away from being focused on the business traveller segment, there is a market for those who want addit... Continue Reading
How United’s accessible in-seat IFE lives up to expectations
Ever since I penned a piece about United Airlines’ new inflight entertainment system and its suite of accessibility features including... Continue Reading
Finding USB ports at every seat on unique United CRJ550 is a thrill
The CRJ550 is an interesting aircraft. While it’s nothing more than a lower-capacity CRJ700 configured with 50 seats to meet certain pilot c... Continue Reading
Geven Essenza sparkles as Austrian A320 Eurobusiness
It has been five years since your author first wrote about Italian seatmaker Geven’s Essenza slimline in these pages, and after multiple on-... Continue Reading
Inter City charter service brings welcome quality to UK West Coast
Ongoing problems on the UK West Coast Main Line rail route, which connects the nation’s largest cities, has led to chronic overcrowding and ... Continue Reading