Losing Comfort Class: Turkish Airlines scraps premium economy
Building a business case around a premium economy cabin is, for many legacy airlines, a relatively simple process. Offering passengers a bit... Continue Reading
Tag Archives: premium
American goes Super Diamond but dresses it like Cirrus
After a few days of rumours, American Airlines confirmed its selection of the B/E Aerospace Super Diamond outward-facing herringbone for its... Continue Reading
Lounges continue to fragment between status and class of service
As airlines continue to invest in the passenger experience, more and more of them are revisiting the split between the ground services they ... Continue Reading
Virgin America bundles ancillaries again under Power Trip Package
The bundles are unbundling and rebundling again. Virgin America just introduced the "Power Trip Package" taking the ancillary options and ma... Continue Reading
Lufthansa’s quiet First Class Terminal revamp shines
Lufthansa’s Frankfurt First Class Terminal stands, as you might expect, aside from the main terminal buildings at FRA. From the outside, it ... Continue Reading
Singapore Airlines pushes Boeing, Airbus for 18-hour flights
Will an airline ever again fly nonstop between the US and southeast Asia? Singapore Airlines would certainly like to bring back the all-busi... Continue Reading
Lufthansa joins EU rivals in space-available business class upgrades
Lufthansa is the latest European airline aiming to capture an additional bit of ancillary revenue on unsold shorthaul business class seats w... Continue Reading
JetBlue eyes measured growth for Mint premium product
Fresh off of doubling its earnings in the second quarter, JetBlue management has provided some color on the carrier’s fleet and refurb... Continue Reading
Opinion: Airline Customer Service 2.0 requires a break down of silos
A lot of the consulting work I do behind the scenes is for organizations within traditional industries that enjoy huge revenues and scale, b... Continue Reading
#PaxEx Podcast: Google Glass and Virgin Class
Welcome to Episode 8 of the #PaxEx Podcast. Our guest is Gavin Werbeloff, a travel expert and self-described “airline industry voyeur&... Continue Reading
4