Antigua seeks to improve passenger experience with new terminal
ANTIGUA: The Caribbean tourism market is a competitive one and the twin island nation of Antigua and Barbuda takes a large step forward in t... Continue Reading
Tag Archives: check-in
How Ryanair is continually evolving its mobile strategy
Monolithic legacy airline management systems can make it difficult for carriers to deliver innovative mobile solutions for their customers. ... Continue Reading
Op-Ed: Passengers under siege in America’s airports
Historically the difference for passengers between low-cost and legacy carriers was one of quality of experience: if you paid less, your exp... Continue Reading
VIDEO: JetBlue studies permanent card that becomes boarding pass
More than a decade ago the concept of a permanent boarding pass for an airline was actually implemented. It was quickly scuttled due to regu... Continue Reading
Airlines must not fail in duty to assist passengers with disabilities
In the United States, airlines must abide by laws including the Americans with Disabilities Act and Part 382 of Title 14 of the US code. In ... Continue Reading
#PaxEx Podcast: Fierce Competition and Blind Recognition
Welcome to Episode 16 of the #PaxEx Podcast. Our guest for this episode is Ryan Ghee, editor and event strategy manager at Future Travel Exp... Continue Reading
Pictures: London Heathrow’s new Terminal 2 is a slipstream dream
It’s not often that long-established airports build new terminals. Heathrow Airport last opened a new terminal six years ago, and that... Continue Reading
Air France-KLM eyes Segways for check-in agents
Air France-KLM aims to arm its check-in agents with Apple iPads, bring them out from behind their desks and provide them with Segways so the... Continue Reading
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