Japan Airlines offers a masterclass in how to build a first class wine list
For wine aficionados, it’s rare to find an airline offering as impressive a list of options as Japan Airlines did on my recent first class f... Continue Reading
Tag Archives: beverage
End of the burled: Emirates updates A380 bar
Fans of Emirates’ faux burled walnut effect plastic mouldings, look away now: the airline is introducing a new model of its Airbus A380 infl... Continue Reading
To fly, to buy: Taste-testing the new Marks & Spencer menu on BA
British Airways cut complimentary food service on its short-haul flights earlier this month, citing passenger preference. While BA’s l... Continue Reading
Ordering coffee doesn’t get much better than on Austrian Airlines
What do you think of when you think “Austria?” The Alps-covered country’s best-known cultural exports include “The Sound of Musi... Continue Reading
Snack sponsorship? Delta chews on fresh ideas with new rollout
Acknowledging that the pendulum may have swung too far in the direction of bare bones service on board, some airlines are bringing back prod... Continue Reading
United and illy make a coffee date in bid for passenger affection
If you are wondering how much mileage one can get out of a cup of good strong coffee, take a look at the half dozen journalists who, barely ... Continue Reading
Taste-testing Thai AirAsia’s many meals in-flight
Ordering a meal for my recent AirAsia trip was a reasonable choice. Ordering 4 on each flight may have been too much. But it was a lot of fu... Continue Reading
LRA executive wants airlines to think differently about service
In an era of ubiquitous customer satisfaction surveys and real-time inflight trouble shooting via social media, sometimes the best way to co... Continue Reading
United battles menu fatigue with new premium meals
Looking for more variety when it comes to inflight dining? United Airlines just might have an answer for that. The carrier announced signifi... Continue Reading
Inflight Taste Test: Lufthansa’s new Taste of America menu
Lufthansa has a long and delightful history of creating menus that showcase the cuisine of the destination or country of origin. So when the... Continue Reading
#PaxEx Podcast: Booze Fueled Behavior and Inflight Flavor
Welcome to Episode 13 of the #PaxEx Podcast. Our guest for this episode is Nik Loukas, an airline consultant who specializes in buy-on-board... Continue Reading
O’Hare’s T5 is ready for prime time
This week Chicago’s O’Hare Airport is celebrating the completion of a two-year, much-needed, $26 million project to renovate and update Inte... Continue Reading
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