Pint-sized #PaxEx presents challenges for parents
Traveling with a child is harder today than it used to be, and a lot of that is due to prevailing trends in the airline industry. For the fr... Continue Reading
Tag Archives: BA
British Airways’ slimline changes add few perks for business class
British Airways’ decision to install Recaro’s SL3510 non-reclining seats on its London Heathrow European fleet — as reported last April by R... Continue Reading
BA pulls off a year-end feast in Club Europe, sort of
It’s a Christmas miracle: after a half-dozen flights during which I’d almost given up hope, British Airways finally served a decent meal in ... Continue Reading
Commercial launch of European Aviation Network moves to the right
Inmarsat’s plan to launch inflight connectivity via its hybrid ATG/S-band European Aviation Network (EAN) before the end of the year has mov... Continue Reading
The importance of service recovery: a case study
Before I start, an unusual disclaimer. There are times when I hesitate, as a journalist specialising in the passenger experience, to raise i... Continue Reading
BA retains DO & CO catering on NY, Chicago business and first routes
The bread and butter of British Airways’ business is the transatlantic market, particularly the almost shuttle service it operates between N... Continue Reading
Retired but not retiring, BA’s Catherine Burton reflects on pilot career
Catherine Burton never expected to retire as British Airways’ most senior woman pilot when she began flying Vickers Viscount turboprop airli... Continue Reading
PaxEx odds and ends: BA brings pain and Ethiopian 767 no longer plain
Just because you know something is coming doesn’t make it hurt any less when it actually arrives. We have known for nearly a year that Briti... Continue Reading
Stingy snack policy aside, BA premium economy largely delivers
When I choose to buy premium economy over a regular coach class seat, it is all about the space. As airlines continue to put the squeeze on ... Continue Reading
Is British Airways’ First Wing just lipstick on a horselamp?
Understanding that travellers who pay a premium value a premium airport experience, airlines are increasingly investing in fast-track and el... Continue Reading
Airbus aims at flexible business/premium economy Butterfly seat
Convertible seating is something of a holy grail for airlines, seatmakers, and airframers. With the multiple-year lead-time required between... Continue Reading
BA’s business food runs out: that’s £5 for a sandwich
Flying business class around Europe is unlike anywhere else in the world. With its economy class seats differentiated by an empty middle sea... Continue Reading
#Humpspotter Alert: British Airways 747 with 2Ku breaks cover
The last time we checked in on British Airways’ venerable fleet of Boeing 747-400s, the newest of them were getting refitted with even more ... Continue Reading
Recaro lands 9000-seat BA, Iberia shorthaul Airbus fleet order
An impressive nine thousand Recaro SL3510 9-kilo ultra-lightweight barebones slimline aircraft seats are arriving from 2018 for British Airw... Continue Reading
Aer Lingus spearheads growth at IAG
Aer Lingus is emerging as the shining star within IAG’s stable of airlines, British Airways’ new buy-on-board food service is here to stay, ... Continue Reading
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