New restraint system addresses airline passenger violence
A workplace conflict consultancy in Britain has developed a passenger restraint system which will be easier for crew to use while reducing t... Continue Reading
Tag Archives: onboard service
How the design of cabin safety equipment works
Following Southwest Airlines Flight 1380, there has been active speculation and energetic discussion on social media about possible design i... Continue Reading
Is the future of seatback thermoplastics really greige?
Settle down in your airline seat and look at the seatback in front of you. It’s almost certainly grey or beige. So is the armrest, and so is... Continue Reading
#PaxEx Podcast: Catering giant serves up wisdom on compliance
Welcome to Episode 54 of the #PaxEx Podcast. Our guest for this episode is Mark Naylor, who serves as Head of Compliance for Gate Gourmet in... Continue Reading
Zodiac unveils Z400 economy class seat for 777X
Grappling with premium seat production problems – which have resulted in the delayed delivery of United Airlines’ Polaris product and prompt... Continue Reading
To fly, to buy: Taste-testing the new Marks & Spencer menu on BA
British Airways cut complimentary food service on its short-haul flights earlier this month, citing passenger preference. While BA’s l... Continue Reading
Snack sponsorship? Delta chews on fresh ideas with new rollout
Acknowledging that the pendulum may have swung too far in the direction of bare bones service on board, some airlines are bringing back prod... Continue Reading
B/E Aerospace could bring Rockwell $50m more per fleet win
With cross-selling opportunities aplenty, Rockwell Collins estimates completion of its planned friendly takeover of aircraft interiors speci... Continue Reading
“First class causes air rage” paper contains serious data flaws
A research paper by Katherine DeCelles and Michael Norton, published by Proceedings of the National Academy of Sciences, has taken the media... Continue Reading
Taste-testing Thai AirAsia’s many meals in-flight
Ordering a meal for my recent AirAsia trip was a reasonable choice. Ordering 4 on each flight may have been too much. But it was a lot of fu... Continue Reading
Regional airlines up their game to meet customer expectations
Passengers may have a hard time telling the difference between the product found on larger narrowbodies and the upgraded seating and ameniti... Continue Reading
From vaporware to real world: the Crystal Cabin Awards, analysed
The Crystal Cabin Awards, presented by the Hamburg Aviation Cluster at the Aircraft Interiors Expo each April, showcase the passenger experi... Continue Reading
Boeing eyes nextgen lighting, projection technology for cabins
Among the pioneers of LED mood lighting for aircraft cabins, Boeing introduced a step change with its Sky Interior for the 737 and dramatic ... Continue Reading
Airbus works to make 10-abreast A350 a smidge more comfortable
Less than a handful of Airbus A350 XWB customers have selected a 10-abreast configuration in economy class for the twinjet, which has been a... Continue Reading
US domestic first class: no longer like visiting your grandparents
For too long, flying US domestic first class has been like a Gen-Xer or Millennial visiting the den at their grandparents’. The seat is an o... Continue Reading
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