Saudia to bolster customer engagement with all-woman team
Saudia is working with airline consultancy SimpliFlying to train a team of women to handle the airline’s customer engagement online and to b... Continue Reading
Tag Archives: Onboard Entertainment
ViaSat agreement with Eutelsat is also a gain for Thales
Eutelsat and ViaSat’s new agreement to stitch together regional Ka-band services to support inflight connectivity bodes well for Thale... Continue Reading
Delta, American, BA, Norwegian and Virgin to share PaxEx strategies at FTE Global 2014
It is great to see that improving the passenger experience (#PaxEx on Twitter) is now a genuine priority for pretty much all airlines, which... Continue Reading
Airline start-ups in The Americas – who’s got a chance?
Start-up enterprises in commercial aviation are in no short supply. Even if they can manage to secure millions in capital, only about one in... Continue Reading
Virgin America dismisses need for A320 cabin revamp
JetBlueʼs debut of its new Mint premium product could not have happened at a worse time for rival Virgin America, which reported a $22 milli... Continue Reading
A decade on: Airlines that sprung to life or bid adieu in 2004
Time flies (pun intended). Over the years countless airlines have launched operations and flown under thousands of monikers, carrying billio... Continue Reading
#PaxEx Podcast: Raising a Voice for Passenger Choice
Welcome to Episode 14 of the #PaxEx Podcast. Our guest for this episode is Thales Avionics senior director, content business Dominic Green, ... Continue Reading
Flexible displays could be part of future travel experience: JetBlue
Never content to rest on its laurels JetBlue Airways is eyeing the possibility of eventually moving to flexible OLED (organic light emitting... Continue Reading
Cracking into airframers’ supply chains isn’t easy but is doable
It’s not often you hear an industry executive introspectively answer a question with the words, “If I’m honest”, but when it does happen, by... Continue Reading
French manufacturer sees role for 27-inch pitched titanium seat
Expliseat sees a market for economy class seats with a 27-inch pitch among airlines seeking extra space to install premium class seats at th... Continue Reading
Customer care is key as Gogo grows its patch
Being asked to fly to Chicago to attend Gogo’s ‘All Access Day’ is pretty much the stuff of dreams for me (and it makes me look ... Continue Reading
All eyes on Brazil’s drone boom
French national soccer team manager Didier Deschamps may have complained about privacy for “Les Bleus” after spotting a drone over a trainin... Continue Reading
Allegiant shies away from tabling definitive ancillary revenue goals
Allegiant Air believes there’s room for growth beyond the $40 per passenger it netted in ancillary revenue during 2013. But unlike Spirit – ... Continue Reading
Could Google offer a sky bridge to new inflight connectivity options?
Google is space-bound, according to multiple reports. The company refuses to confirm or deny stories suggesting that it will launch a satell... Continue Reading
Crew could be testing Google Glass soon under SITA plan
BRUSSELS: Equipping flight crew with Google Glass, and ensuring the devices are connected via onboard connectivity to improve the passenger ... Continue Reading
1