Lufthansa adopts modern, warm aesthetic in LHR lounge revamp
With its newly reopened Business and Senator Lounges in London Heathrow’s Terminal 2, updated ten years after the terminal’s opening, Luftha... Continue Reading
Tag Archives: London Heathrow
Flying ANA at 83: London-Tokyo flight couldn’t have been better
At eighty-three years of age, I was a little apprehensive about flying the fourteen hours that London to Tokyo now takes. While my career to... Continue Reading
Press Release: BA completes refresh of Club Lounge at Heathrow T5B
British Airways has completed the final phase of its lounge refresh, located at London Heathrow Terminal 5’s B gates, with a range of improv... Continue Reading
British Airways’ LHR-NCL domestic flight seems hard to justify
In the United States, where long distance travel options are limited, there are few good substitutes to flying. In Europe, however, intercit... Continue Reading
A tale of two classes: British Airways World Traveller and WTP
In the past, British Airways has had a bit of a reputation for inconsistent onboard service, but as Covid started entering the endemic phase... Continue Reading
Excellent crew and soft product gloss over blemishes on Virgin 787
A recent trip to Delhi, India gave me a chance to sample the passenger experience on board Virgin Atlantic’s Boeing 787-9 aircraft. My trip ... Continue Reading
Virgin Atlantic’s Heathrow Clubhouse stays ahead of the curve
Though London Heathrow’s Terminal 3 has a plethora of high-quality airline lounges, including the stunning Cathay Pacific space, Virgin Atla... Continue Reading
Virgin Atlantic Upper Class aboard A350-1000 is breath of fresh air
A handful of airlines operate morning departures from the US Northeast to London Heathrow. It is on one of these morning departures that you... Continue Reading
British Airways scores easy PaxEx win with no-fee connection change
After an excellent run of luck on my outbound trip to Hamburg with Iberia for the 2022 Aircraft Interiors Expo, I was once again bracing to ... Continue Reading
Qantas lounge at London Heathrow delivers laid back luxury
As the famous “Kangaroo” route between London and Sydney kicks back into gear with the easing of travel restrictions, Qantas’ London Heathro... Continue Reading
Cathay Pacific’s London Heathrow lounge: as great as ever?
Cathay Pacific’s lounges have a reputation for offering a standard-setting premium service, but after the pandemic and in competition ... Continue Reading
American earnings call delves into supply and demand challenges
Citing a first quarter net loss of $1.6 billion, American Airlines executives were nonetheless upbeat in discussions during the airline’s ea... Continue Reading
Op-Ed: Real #PaxEx details where British Airways could improve
British Airways last month unveiled a rather milquetoast set of “new enhancements for customers”, and unlike many airline “enhancements” the... Continue Reading
Op-Ed: Aviation’s COVID problem isn’t airplanes: it’s airports
How much money has the aviation industry invested in keeping passengers safe from catching COVID-19 in the air — and in explaining everythin... Continue Reading
Emirates product shines but lax mask attitude surprises
Believe it or not, in over one million miles aloft, your author has never flown Emirates. That is until recently, when the drought finally c... Continue Reading