What’s your water buffalo? Learning from hotel innovations
Designing airline passenger experience sometimes benefits from a look at other parts of the travel experience. Hotels are often a focus, wit... Continue Reading
Tag Archives: inflight services
APEX executive director Katie Goshgarian leads by example
Though she didn’t know it at the time, the fact that APEX executive director Katie Goshgarian considered her first flight on an airpla... Continue Reading
Press Release: Astronics wins IFC cert deal to support Chinese airlines
Astronics Corporation (NASDAQ: ATRO), a leading provider of advanced technologies for the global aerospace, defense and semiconductor indust... Continue Reading
Press Release: Amadeus partners with Routehappy by ATPCO
When buying any product online, it’s expected that you will see what you are getting. Currently that isn’t always the case when booking a fl... Continue Reading
Lufthansa Captain’s log shows near 8-year connected EFB effort
It was the year 2013. Lufthansa Captain Andreas Ritter was flying from Rio to Frankfurt on an Airbus A340-300 that was equipped with the car... Continue Reading
Press Release: Airline catering giants launch non-profit association
Five leading airline catering providers, dnata, Do & Co, gategroup the LSG Group and Newrest, have launched the Airline Catering Associa... Continue Reading
Scuppering more signature soft product hurts United Polaris
It’s no secret that the rollout of United’s Polaris has been… let’s be kind and say sub-optimal. First, the seats are delayed, which of cour... Continue Reading
Geostorm is perfect storm of disaster movie clichés
Normally at this time of year the IFE landscape tends to be dominated by two types of films. That first flush of serious award season conten... Continue Reading
Could United unleash full inflight Internet beast on its 737s?
United Airlines has endeavored in the past to make its inflight connectivity service – provided by multiple disparate providers – as consist... Continue Reading
Take a look inside Incheon Airport’s new Terminal 2
Visitors headed to South Korea for the 2018 PyeongChang Winter Olympic Games will be wowed by the brand new Terminal 2 that opened last mont... Continue Reading
Korean Air fingers partners for Apex seat problems
It wasn’t so very long ago that aircraft interiors specialists enjoyed a level of secrecy that other parts of the aviation industry co... Continue Reading
Four Qatar Airways flights show remarkable #PaxEx consistency
As airlines grow in size and fleet diversity, ensuring that passengers have a similar — or at least coherent — experience across different a... Continue Reading
Air transport sector faces daily barrage of attacks from cybercriminals
Airlines and airports face multiple cyberattacks every day and are “more of a target” for cyber criminals than many other busine... Continue Reading
Press Release: Norwegian and caterer gategroup strengthen cooperation
gategroup and Norwegian have agreed to further strengthen their relationship by signing an extensive, long-term global partnership agreement... Continue Reading
Press Release: Airbus data platform Skywise gains market traction
AirAsia, Asiana Airlines and Etihad Airways have become the first airlines to use full aircraft data and advanced predictive analytics on Ai... Continue Reading
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