Press Release: Korean Air launches baggage loading notification system
“Your bag KE123456 has been loaded on flight KE082 bound for New York (JFK).” Korean Air has launched a new service that notifie... Continue Reading
“Your bag KE123456 has been loaded on flight KE082 bound for New York (JFK).” Korean Air has launched a new service that notifie... Continue Reading
When designing passenger experience in airports, especially for departures, it’s crucial to give the passenger as much information as they w... Continue Reading
Airlines that are adding tracking at more points of the baggage journey are enjoying a huge improvement in bag delivery globally. The SITA 2... Continue Reading
If you’ve ever tried to pack a bottle of wine in your checked luggage, then you know how precarious the job can be, usually involving plasti... Continue Reading
Forgive the flight attendants at Qantas if they spend a little more time telling premium class passengers to be careful handling electronic ... Continue Reading
At a news conference at Delta Air Lines headquarters in Atlanta last week, I remembered an old joke about a skyjacker who demanded that the ... Continue Reading
Airlines are, finally, more broadly banning hoverboards — the self-balancing mini-Segway devices that are all the rage and the holiday gift ... Continue Reading
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