Learning from hotels: COVID’s travel hospitality changes
In the travel hospitality world, aviation and hotels have both been hard hit by COVID-19, and both sectors have had to respond swiftly to th... Continue Reading
In the travel hospitality world, aviation and hotels have both been hard hit by COVID-19, and both sectors have had to respond swiftly to th... Continue Reading
When my SAS flight from Stockholm to Copenhagen canceled and left me without a way to catch my connecting flight to New York, I had to scram... Continue Reading
Air travel and the passenger experience has already changed beyond measure as the result of COVID-19 and the SARS-CoV-2 coronavirus that cau... Continue Reading
ATPCO and Sirena Travel, the leading distribution system provider in Russia, announced the GDS has signed a multi-year deal for ATPCO’s reta... Continue Reading
Wego, the largest online travel marketplace in the Middle East and North Africa (MENA), today announced it has signed a retailing agreement ... Continue Reading
As I enter Air Astana’s brand new Airbus A321neoLR – the first in Central Asia – I immediately start to get a flavor for t... Continue Reading
On a recent trip through Munich, I was excited to try out Lufthansa’s new “Delights To Go” self-service mini-lounge: this is the kind of inn... Continue Reading
Departing for a nearly 14-hour flight just after midnight is no one’s idea of a good time but when there’s a full-flat seat and hotel-brande... Continue Reading
Once the fabled “goodie bag”, and then more focussed towards a few key items for onboard use, the airline amenity kit is seeing a resurgence... Continue Reading
Routehappy by ATPCO announced that it has created a new Amenity – Beverages. This is the first new Amenity category to be added by Routehapp... Continue Reading
Flying is stressful and uncomfortable for everyone. Children are just more honest. When they are uncomfortable they voice their distress, wh... Continue Reading
As the summer holidays reach full swing British Airways has released data revealing exactly what, and who, is on one of the airline’s 850 fl... Continue Reading
Despite the Brexit stormclouds on the horizon, travel between the UK and Europe is booming. Yet the passenger experience hasn’t evolved for ... Continue Reading
A couple of years ago, RGN’s Cynthia Drescher talked to three airlines to reveal the most stolen items on board. Since Cynthia’s piece, many... Continue Reading
Airlines that skimp on amenity kits are choosing a false economy. Aviation is a competitive business and people still make choices based on ... Continue Reading
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