RGN Premium: Lawsuit by year-end
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News
Astronics reveals dock style wireless charging in tray table
Though a softening in widebody business has seen Astronics’ earnings decline in recent quarters, the company is powering forward with new wo... Continue Reading
The importance of service recovery: a case study
Before I start, an unusual disclaimer. There are times when I hesitate, as a journalist specialising in the passenger experience, to raise i... Continue Reading
Seriously unfunny Rough Night is rough ride to nowhere
While I’m always happy to see a woman director helming a big studio movie (especially a comedy!), the fact that the God-awful Rough Ni... Continue Reading
RiM/MiM consolidate commerce platform amid Lufthansa consolidation
LSG Sky Chefs-owned Retail inMotion’s Media inMotion arm is looking to develop the company’s role as an airline servicing platform, with key... Continue Reading
A long goodbye to the “Chauffeur-Drive” premium airline amenity
The image of a sunglasses-wearing, leather passport holder-toting airline passenger stepping out from behind the darkened windows of a priva... Continue Reading
RGN Premium: Aeromexico responds; Gogo weighs in on Northland
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Guestlogix shopping platform brings real-world tech to onboard retail
Guestlogix, the Toronto-based company best known for its point of sale machines, is pushing upstream after restructuring its operations, and... Continue Reading
Band agnosticism makes a worthy boast for Global Eagle
Speed is not the first thing that comes to mind when your author thinks of Global Eagle’s current Ku-band satellite connectivity service. As... Continue Reading
RGN Premium: William Blair says it has confirmed
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Lufthansa first class largely delivers on its well-earned reputation
Lufthansa First Class: this grande dame of the sky has long been held up as an example of how to do first class right, elegantly, but withou... Continue Reading
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