Mission accomplished for United as regional PaxEx mirrors mainline
The passenger experience on board regional jets in the United States has seen somewhat of a transformation. Until just a few years ago, step... Continue Reading
News
Cathay Pacific’s Vivian Lo exemplifies benefits of curious generalist
Across Vivian Lo’s wide-ranging career within Cathay Pacific, the airline’s current general manager customer experience & design has app... Continue Reading
Airlines try IFC service harmonization and subfleet differentiation
Cathay Pacific’s recent admission to RGN that most airlines with inflight connectivity are now “in the priority of trying to harmonize betwe... Continue Reading
Baby blimp brings excitement to Carnival Cruise Line promotion
Cruise ships are known for making waves, but Carnival Cruise Line took to the skies to hype up its latest ship, using aerial advertising in ... Continue Reading
Problems with Southwest inflight Internet smart aboard 737 MAX 8
A new aircraft smell, a cross-country journey allowing me plenty of time to work, excellent legroom and a new inflight entertainment app pro... Continue Reading
Internet of Trains: JR’s real-time crowding and accessibility app
What information do travelers need to improve their passenger experience? That’s the question that the JR East Train Info app from the East ... Continue Reading
Joint procurement of PaxEx products proves challenging: Star Alliance
Though the Star Alliance has seen solid success with its joint procurement program for jet fuel, its work to jointly source inflight #PaxEx-... Continue Reading
RGN Premium: “Scuttlebutt from scalawags”
Welcome to RGN Premium content. This page is only available to active members. Already a member? LOGIN HERE Interested in becoming a member?... Continue Reading
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