Crew could be testing Google Glass soon under SITA plan
BRUSSELS: Equipping flight crew with Google Glass, and ensuring the devices are connected via onboard connectivity to improve the passenger ... Continue Reading
Services
American turns to beacons to improve passenger experience
BRUSSELS: Oneworld alliance member American Airlines intends to play a steering role in using beacon technology at airports in North America... Continue Reading
United uses dynamic pricing to shore up Economy Plus revenue
After pioneering a version of the ‘premium economy’ concept in the US market roughly 15 years ago, United Airlines is fully accu... Continue Reading
Airlines developing NDC-friendly tools to bolster merchandising
Now that US regulators have given their tentative nod to IATAʼs New Distribution Capability (NDC), which offers a framework for XML-based da... Continue Reading
Inflight Taste Test: Lufthansa’s new Taste of America menu
Lufthansa has a long and delightful history of creating menus that showcase the cuisine of the destination or country of origin. So when the... Continue Reading
Pictures: London Heathrow’s new Terminal 2 is a slipstream dream
It’s not often that long-established airports build new terminals. Heathrow Airport last opened a new terminal six years ago, and that... Continue Reading
World Cup brings world class problems to Brazilian airline boss
DOHA: Enrique Cueto may be the Brazilian resident least excited about the upcoming FIFA World Cup scheduled to run in that country from 12 J... Continue Reading
Eyeing growth, Spirit bares all in new customer education scheme
Roughly seven years after Spiritʼs transition to an ultra low-cost carrier, the airline has introduced a customer education initiative to he... Continue Reading
Food service doesn’t have to be a punishment in coach
Imagine you are sitting in the middle seat in economy class. The middle seat of the middle section, something like 53E on a widebody. It’s c... Continue Reading
Sabre identifies three broad airline merchandising trends
Major global distribution system Sabre has identified three broad merchandising trends in the airline industry – bundled pricing, unbundled ... Continue Reading
Airlines work to crack the science of high margin merchandising
Merchandising is a popular buzzword tossed around by airlines worldwide. But as carriers across all business models constantly talk about cr... Continue Reading
It’s not easy being green in the cabin
When it comes to matters of environmental conscientiousness and sustainability, the air transport industry often gets painted with a less-th... Continue Reading
Maker of lightest duty-free cart says unproven locks unnecessary
Norduyn, a Canadian manufacturer of products for commercial, business and military aviation, exhibited recently at the Aircraft Interiors Ex... Continue Reading
Duty-free theft leads to smart cart innovation
After a long flight home from Newark to Frankfurt, a flight attendant sat down with me to go over the current standard for receiving and loc... Continue Reading
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