How crew applications will make wearables worthwhile in aviation
With the Apple Watch at the front of the tech industry’s mind, the passenger experience industry is also thinking hard about wearables — and... Continue Reading
Tag Archives: SITA
Opinion: Airline Customer Service 2.0 requires a break down of silos
A lot of the consulting work I do behind the scenes is for organizations within traditional industries that enjoy huge revenues and scale, b... Continue Reading
Malaysia Airlines testing new SITA flight tracking solution
Malaysia Airlines is testing a new SITA flight tracking solution that will do more than simply address the rate and means of sending positio... Continue Reading
Open platforms key to driving operational benefits from beacons
In the past months, beacon technology and the Internet of Things (IoT) have been getting a lot of press. New beacon manufacturers and use ca... Continue Reading
You’re not watching Netflix inflight via wireless IFE, but…
Passengers can be forgiven for thinking that the latest wireless IFE solutions rolling out on Delta Air Lines and other carriers are Netflix... Continue Reading
End of the checked bag line means beginning of a new era
LAS VEGAS: I haven’t met too many people, or any people for that matter, who enjoy long lines at the airport. And yet the queue, the line, t... Continue Reading
Inmarsat sees near-term adoption of SB Safety by airlines
Broadband connectivity in aviation is often discussed in terms of what it means for the airline passenger experience, but important work is ... Continue Reading
American loves beacons and wearables almost as much as bacon
Underscoring the rapidly growing interest among airlines and airports to use location-aware beacons and wearable computers to improve the pa... Continue Reading
SITA refines aircraft tracking solution for airlines
Philip Clinch, SITA’s aircraft services VP, has a strict position on Inmarsat’s proposed aircraft tracking solution to IATA and ICAO. “[Inma... Continue Reading
Black box streaming – if not now, when?
“In this age of constant and ubiquitous data connectivity, does it still make any sense that when a plane crashes, days or weeks of sp... Continue Reading
American turns to beacons to improve passenger experience
BRUSSELS: Oneworld alliance member American Airlines intends to play a steering role in using beacon technology at airports in North America... Continue Reading
Should pilots be free to shut off tracking? That is the question
IATA may be “a bit more nimble” than ICAO and therefore best suited to act quickly on proposed changes to aircraft tracking policies in the ... Continue Reading
SITA sees more PaxEx touch points for Google Glass
Updated to note that SITA and Virgin have won a Smart Technology award for their use of Google Glass in #PaxEx Multinational IT company SITA... Continue Reading
SITA aids MH370 investigation; expert explains
SITA has confirmed it supplies Malaysia Airlines with communications via VHF radio and Inmarsat satellites for its fleet’s Aircraft Communic... Continue Reading
VIDEO: Welcome to the intelligent airport
Today, some 78% of travelers carry smart phones “and 70% want to stay connected gate-to-gate”, says SITA, which is promoting an ... Continue Reading
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