Saudia to bolster customer engagement with all-woman team
Saudia is working with airline consultancy SimpliFlying to train a team of women to handle the airline’s customer engagement online and to b... Continue Reading
Tag Archives: inflight connectivity
ViaSat agreement with Eutelsat is also a gain for Thales
Eutelsat and ViaSat’s new agreement to stitch together regional Ka-band services to support inflight connectivity bodes well for Thale... Continue Reading
Delta, American, BA, Norwegian and Virgin to share PaxEx strategies at FTE Global 2014
It is great to see that improving the passenger experience (#PaxEx on Twitter) is now a genuine priority for pretty much all airlines, which... Continue Reading
Airlines undecided about Inmarsat’s free tracking solution
Weeks after Inmarsat proposed a free global airline tracking service to ICAO, Hawaiian Airlines responded with a resolution to participate i... Continue Reading
A decade on: Airlines that sprung to life or bid adieu in 2004
Time flies (pun intended). Over the years countless airlines have launched operations and flown under thousands of monikers, carrying billio... Continue Reading
Customer care is key as Gogo grows its patch
Being asked to fly to Chicago to attend Gogo’s ‘All Access Day’ is pretty much the stuff of dreams for me (and it makes me look ... Continue Reading
Could Google offer a sky bridge to new inflight connectivity options?
Google is space-bound, according to multiple reports. The company refuses to confirm or deny stories suggesting that it will launch a satell... Continue Reading
Crew could be testing Google Glass soon under SITA plan
BRUSSELS: Equipping flight crew with Google Glass, and ensuring the devices are connected via onboard connectivity to improve the passenger ... Continue Reading
Lufthansa nears completion of Wi-Fi installs on long-haul fleet
HAMBURG: It’s no secret that Lufthansa believes the Wi-Fi equipage of its entire long-haul fleet is a high priority. But thanks to a r... Continue Reading
American turns to beacons to improve passenger experience
BRUSSELS: Oneworld alliance member American Airlines intends to play a steering role in using beacon technology at airports in North America... Continue Reading
Kymeta’s timeline for testing over Global Xpress moves to the right
Kymeta, the company that wants to bring super-skinny, metamaterials-based antennas to aviation and other industries, is seeing its timeline... Continue Reading
Line-fit offerability makes big difference in 787 connectivity race
Global Eagle Entertainment and Gogo are eager to bring their Ku-band satellite-supported inflight connectivity solutions to the Boeing 787. ... Continue Reading
JetBlue talks HD, VOD, and OLED screens
During JetBlue’s A321 media preview this week, the airline gave some insight into the technical constraints of its new LTV4 live telev... Continue Reading
Afraid to fly? Social media access serves as blessed distraction
What is it about those tiny FaceBook alerts on my smart phone, those little nods of approval? They can keep a writer distracted for hours, g... Continue Reading
Vueling CEO sees 186-seat A320 without loss of pitch
Airbus has yet to announce how it will go about recertifying the A320 for 186 seats, but one operator of the type is hopeful this can be ach... Continue Reading
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