Op-Ed: Broadband connectivity can transform inflight retail
For most airline passengers, “duty-free” will conjure images of two things: airport emporia filled with spirits, tobacco and giant-size Tobl... Continue Reading
Tag Archives: duty free
Free service at Heathrow helps passengers shop and spend
Along with emporiums for tax or duty-free liquor, cosmetics, perfume, candy, cigars and cigarettes, many large international airports have c... Continue Reading
UK passengers revolt over airport retail taxes
In what might just be the most British event of the entire year, British passengers are refusing to show their boarding passes to airside ai... Continue Reading
What next for Korean Air’s inflight sales and service after Nutgate?
With Korean Air’s former senior VP of inflight service Heather Cho Hyun-ah facing trial on numerous charges related to last month’s “n... Continue Reading
Why Delta’s duty free decision doesn’t spell doom for onboard retail
Delta Air Lines’ decision to cease duty free sales on its international flights shouldn’t be viewed as some sort of bellwether for what the ... Continue Reading
Update: Delta ceases duty free sales today
Delta Air Lines is ceasing duty free sales on international flights today, citing disagreement with its duty free vendor, DFASS. In an inter... Continue Reading
#PaxEx Podcast: Booze Fueled Behavior and Inflight Flavor
Welcome to Episode 13 of the #PaxEx Podcast. Our guest for this episode is Nik Loukas, an airline consultant who specializes in buy-on-board... Continue Reading
Duty-free theft leads to smart cart innovation
After a long flight home from Newark to Frankfurt, a flight attendant sat down with me to go over the current standard for receiving and loc... Continue Reading
Get ready for smart shopping in-flight
Always monitoring consumption patterns on the ground Airbus believes that the practice of shopping for a wide array of products via QR code ... Continue Reading
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