India adopts touchless travel but appetite to fly is mixed
As domestic flights in India resumed on 25 May following a two-month lockdown, significant changes to the passenger experience were immediat... Continue Reading
Tag Archives: airline customer
Finnair goes local in designing and sourcing new Clean Kit and masks
The COVID-19 pandemic has brought many consequences to aviation, and one has been a spike in demand for personal protective equipment (PPE),... Continue Reading
Optimizing transmissions to cut emissions part of ecoDemonstrator test
Through the years, Boeing has used multiple aircraft types as “ecoDemonstrators” to test and refine the use of new technologies and methods ... Continue Reading
Op-Ed: Airlines need to be clear about catering changes
COVID-19, and its effects on the aviation industry, are unprecedented. Airlines have been scrambling to continue flying while keeping passen... Continue Reading
Southwest suspends snack and beverage service under new measures
Forget the pretzels. And put away your credit card. Southwest Airlines is introducing what it calls “stringent” new measures in response to ... Continue Reading
US airlines require passengers and employees to wear face masks
Aligning with best practices from the Centers for Disease Control and Prevention (CDC), US airlines are requiring that customer-facing emplo... Continue Reading
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