United bundles Economy Plus with rollout of new packages
United Airlines is upping ancillary marketing efforts for its Economy Plus extra legroom product, splitting the offering into “Essenti... Continue Reading
Author Archives: Mary Kirby
Air New Zealand brings the cheer with seatback home wine delivery
Ordering a beverage from the seatback isn’t novel, but ordering a case of wine to be delivered to your home is the new normal for passengers... Continue Reading
ViaSat sees Yahsat move into inflight as sincere form of flattery
Competition is heating up in aviation’s regional satellite connectivity market, with Abu Dhabi’s Yahsat gearing up to trial a Ka-band servic... Continue Reading
Researchers propose tweak to three-hour rule for tarmac delays
Passenger rights activists lobbied for years for the US Department of Transportation to establish a “three-hour rule” for tarmac... Continue Reading
Love actually is all around us when we fly — if we create it
“Whenever I get gloomy with the state of the world, I think about the arrivals gate at Heathrow Airport,” says Hugh Grant’s character at the... Continue Reading
A Space-Flex setback: carrier chooses comfort for crew
Earlier this year RGN learned that a major carrier was evaluating the Airbus/Zodiac Space-Flex v2 lavatory/galley option and had less than s... Continue Reading
Premium economy options are many; actual innovations are few
Premium economy: big seats, big news, big money for smart airlines. Yet, with very few exceptions, premium economy across airlines is the sa... Continue Reading
Indian context drives Delta’s new KLM-Jet partnership
SkyTeam carriers Delta and KLM announced a new codeshare arrangement with Jet Airways that will see the Indian carrier trade Amsterdam for B... Continue Reading
Hoverboard ban debacle highlights airline battery safety failures
Airlines are, finally, more broadly banning hoverboards — the self-balancing mini-Segway devices that are all the rage and the holiday gift ... Continue Reading
Why Boeing 787s are appearing to lose their way
The Boeing 787 Dreamliner is facing another challenge from regulators. Canadian and Australian authorities have instituted restrictions on t... Continue Reading
Mega #PaxEx event in Singapore will shape APEX Expo’s future
A lot is riding on the successful colocation of the mega #PaxEx event that will combine Aircraft Interiors Expo with the Airline Passenger E... Continue Reading
Boeing’s Rachelle Ornan-Stone: from Space Camp to Starliner
Dr Rachelle Ornan-Stone wanted to be an astronaut when she grew up. Instead, she’s the Regional Director of Cabin Experience and Revenue Ana... Continue Reading
American misses innovation opportunity with Premium Economy
Good news for the passenger experience: American Airlines is to be the first US airline to introduce a proper premium economy product, with ... Continue Reading
Zodiac’s lower deck patent asks more questions than it answers
Zodiac Aerospace is exploring the opportunity of seating passengers underneath the main deck of commercial aircraft, in the area currently o... Continue Reading
Nobody wins when premium economy isn’t Premium Economy
“In the 1980s,” Canada’s Financial Post newspaper predicted in late 1978, “business travelers will look back at air travel in this decade wi... Continue Reading
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