Australia is a bellwether market for passenger experience, and Australian Aviation’s news editor Jordan Chong is in conversation with RGN deputy editor John Walton to bring you an update on what’s up down under.
How is Qantas’ seventeen and a half hour flight from Perth to London — in the Boeing 787 Dreamliner nine-abreast economy? How does the way Qantas delivers the flight schedule work? What’s the soft product like? Do the passenger experience benefits of the cabins of the Dreamliner and Airbus A350 really stack up? What’s the latest on Project Sunrise, Qantas’ dream for nonstop flights from Sydney to London and New York? Will it really be possible with a full load of passengers?
More widely, how is the low-cost carrier model developing in Australia? What’s new with the duopoly between Qantas and Jetstar, and Virgin Australia and Tigerair? How are these two airline groups segmenting their passengers? And where’s the Australian market going in general?