Lessons airlines can learn from Thai’s famous Bangkok ground services
Though Thai Airways’ scheduled international flights have been grounded amid the COVID-19 crisis, and the carrier is restructuring thr... Continue Reading
Author: John Walton
Shikata ga nai: how a scheduling mixup turned into a moment of joy
If you’ve heard of the Sanriku coast, it’s probably not for the beautiful coves formed from the drowned river valley rias that curve in and ... Continue Reading
A toast to first class — and hope for its legacy
Writing about airline premium seats and service often feels like, quite literally, a first class problem. That’s especially the case during ... Continue Reading
Paper for plastic? John Horsfall offers new waste wood cabin options
In the age of COVID-19, passenger hygiene has become a hot commodity. So has the amount of single-use, disposable plastic used on the aircra... Continue Reading
Burrana unveils RISE inflight hardware platform
Burrana, formed in 2019 following digEcor’s acquisition of the former Rockwell Collins commercial IFE business, is meshing together its prev... Continue Reading
Virtual aircraft trolley with touch-free payments to roll out
As the aviation industry seeks to restart after COVID-19-driven suspensions, airlines are looking hard at what the passenger experience migh... Continue Reading
The one thing that airports could all do with: open air spaces
When you think of an airport, you don’t think of the sun on your face, the wind in your hair, and the joy of being outdoors. No, airports ar... Continue Reading
Inside the agile certification of COVID-19 cabin additions
As airlines look expectantly towards the resumption of flights during the next phase of COVID-19 lockdown lifting, the new shape of the airl... Continue Reading
Lufthansa Technik tests long-lasting virucide for aircraft cabins
Airlines and passenger experience industry suppliers are attempting to reassure passengers and staff that aircraft cabins are as safe as pos... Continue Reading
Premium economy: premium privacy and premium distancing?
As cash-strapped businesses look for efficiency in their travel budgets, the global economy affects leisure passengers’ willingness and abil... Continue Reading
Developing a growing appreciation for Vueling’s proposition
Europe’s low-cost carriers are a fascinating breed, from cheap-and-sometimes-nasty Ryanair to cheap-and-cheerful easyJet, “friendly low fare... Continue Reading
Op-Ed: The case for green intermodality and integrating aviation
Even in the face of the climate crisis, there is a future for aviation. There are benefits to people being able to travel around this world ... Continue Reading
What the Euro-LCC model can tell us about the future of aviation
“The future’s bright. The future’s orange.” That iconic UK advertising strapline — for the 1990s’ UK mobile phone network Orange — may ring ... Continue Reading
What airlines can learn from Singapore Airlines’ Private Room
Tucked away as a lounge-inside-a-lounge-inside-a-lounge in the SilverKris complex at Changi Airport, Singapore Airlines’ Private Room is amo... Continue Reading
As it flies into the sunset, what the Airbus A380 can teach us
As Air France announces it will be the first airline to withdraw completely its fleet of Airbus A380s, Emirates is in negotiations with Airb... Continue Reading
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