Airbus facilitates passengers with reduced mobility
Using today’s small aircraft lavatories requires even the most physically mobile passengers to be dexterous and flexible. But what do ... Continue Reading
Author: Chantal Berendsen
RGN Premium: Evasive answers on audio, but work-arounds coming
Welcome to RGN Premium content. This page is only available to active members. Already a member? LOGIN HERE Interested in becoming a member?... Continue Reading
Internet of Everything presents dichotomy of PaxEx implications
ANAHEIM: It probably shouldn’t surprise anyone to know that Copenhagen Airport, a hub in a bastion of cutting edge Scandinavian design, is o... Continue Reading
Airlines divided on offering free Wi-Fi to premium passengers
Should airlines offer free inflight connectivity in premium cabins? This question seems to arise time and again on social media, most especi... Continue Reading
Entertainment is subset of new connected airplane: Gogo
Smugly saying you got rid of your TV ages ago really means nothing in an era where an old-fashioned high-speed Internet connection will take... Continue Reading
Content delivery systems today and tomorrow…
Welcome to RGN Premium content. This page is only available to active members. Already a member? LOGIN HERE Interested in becoming a member?... Continue Reading
Customer care is key as Gogo grows its patch
Being asked to fly to Chicago to attend Gogo’s ‘All Access Day’ is pretty much the stuff of dreams for me (and it makes me look ... Continue Reading
Inflight Taste Test: Lufthansa’s new Taste of America menu
Lufthansa has a long and delightful history of creating menus that showcase the cuisine of the destination or country of origin. So when the... Continue Reading
Aircraft interiors get inked, plus more industry cross-pollination
When flying starts to feel pedestrian and you start wondering why it takes so long for a product on the ground to get in the air, it’s worth... Continue Reading
Food service doesn’t have to be a punishment in coach
Imagine you are sitting in the middle seat in economy class. The middle seat of the middle section, something like 53E on a widebody. It’s c... Continue Reading
New book studies MH370 in the larger context of air crash history
During the height of MH370 coverage, almost every person with access to the outside world took on the role of armchair investigator. For a f... Continue Reading
Will an efficient PED rebel army spell the demise of embedded IFE?
Last weekend, I went up to visit my alma mater and my old friends, and witness the rare sight of sunshine in Binghamton. I picked up a frien... Continue Reading
First woman to solo the world makes ultimate gender equality statement
The way she tells it, Geraldine “Jerrie” Mock was just another housewife in a plane on an adventure. And then you remember that she complete... Continue Reading
PressReader helps digitize major print titles for passengers
For many travelers, picking up a copy of a newspaper or a magazine before boarding an aircraft is a comforting habit. After all, when are yo... Continue Reading
Duty-free theft leads to smart cart innovation
After a long flight home from Newark to Frankfurt, a flight attendant sat down with me to go over the current standard for receiving and loc... Continue Reading
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