American now accepting mask exemptions for disabled passengers
American Airlines is now accepting face mask exemptions for disabled passengers who are unable to wear one, after aligning its mask protocol... Continue Reading
American Airlines is now accepting face mask exemptions for disabled passengers who are unable to wear one, after aligning its mask protocol... Continue Reading
International passengers waited up to eight hours over the weekend to enter the United States and pass through enhanced health screening in ... Continue Reading
As the coronavirus pandemic pummels air travel demand and airlines respond with reduced schedules, passenger experience (PaxEx) stakeholders... Continue Reading
Welcome to Episode 66 of the #PaxEx Podcast, which tracks how the airline passenger experience is evolving in a mobile, social, vocal world.... Continue Reading
This year’s Academy Award nominations are still a couple of weeks away but after taking home awards for Best Picture – Drama, Be... Continue Reading
US airlines are urging the Trump administration to uphold President Obama’s commitment to participate in the voluntary phase of ICAO... Continue Reading
APEX (Airline Passenger Experience Association), a four-decade old international airline trade association, called for immediate government-... Continue Reading
All eyes are on America these days, as newly inaugurated President Donald Trump tries to flex his political muscle by imposing a travel ban ... Continue Reading
As President Trump’s “America First” policies continue to raise alarm bells around the world, the US Air Line Pilots Association (ALPA) has ... Continue Reading
Journalists aren’t normally supposed to be the story. Yesterday, I was. My story about being greenroomed — taken to the “full primary” or “s... Continue Reading
As the USA today inaugurates Donald Trump as its 45th, and arguably most controversial commander-in-chief, questions abound over what his pr... Continue Reading
Although Republican Congressional politicians and organizations quickly criticized President-elect Donald Trump’s 4 December tweeted proposa... Continue Reading
Welcome to Episode 41 of the #PaxEx Podcast. Our guest for this episode is long-time industry consultant Michael Denis. With 29 years of exp... Continue Reading
Delta Air Lines is sending a strong message to passengers: behave civilly on board our aircraft and in our terminals, or face a lifetime ban... Continue Reading
Welcome to Episode 40 of the #PaxEx Podcast. Our guest for this episode is Chris Kjelgaard, an aviation and travel-industry reporter and edi... Continue Reading
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