At NBAA, Satcom Direct (SD) launched SD Xperience to simplify and improve business aviation connectivity and operations. The new fully-synchronized, end-to-end solution combines cabin and cockpit communications services, aircraft connectivity hardware, and flight operations software.
SD Xperience will deliver purpose-built technology that satisfies the unique, evolving requirements of business aviation, allowing SD to create tailored solutions based on customer requirements. SD’s existing Ka-band, Ku-band and L-band offerings for high-speed data, basic internet, and safety services are included in the SD Xperience portfolio.
Today, the SD Xperience portfolio was further enhanced with the addition of a new broadband service in partnership with Intelsat and Astronics AeroSat.
SD is the Master Distributor of FlexExec, Intelsat’s new managed service powered by Intelsat’s global Ku-band satellite fleet, which features the Intelsat EpicNG high-throughput satellite (HTS) platform. The service is uniquely designed to support business aviation, meaning capacity is not shared with commercial aviation or consumer broadband customers, ensuring that business jet passengers will have seamless, on-demand global connectivity. The network architecture is delivered via the upgraded AeroSat FlightStream™ (T-310) tail-mounted antenna system.
The service has been undergoing in-flight validation with SD Flight Operations since July 2018, delivering average speeds between 8-10 Mbps. The service will be available in Q1 2019 for STC development with aircraft OEMs for applicable aftermarket airframes.
SD Xperience also brings innovative new pricing structures to market which address the specific and varied requirements of business aviation. SD customers can benefit from simplified “Power by the Hour” pricing, inclusive of FlexExec service, SD Hardware, SD Pro and SD Scheduler, for one hourly rate. Plans can be customized to the needs of each individual aircraft or fleet to enable more efficient planning and budgeting. Fully integrated with SD’s ecosystem, including its SaaS platform SD Pro®, SD Scheduler, and SD Avionics cabin technology, SD Xperience aims to enhance the user experience while simplifying and optimizing flight operations.
“Our aim is to deliver premium solutions that are purpose-built for our industry. Our new product portfolio synchronizes aircraft with flight departments for improved operational efficiency, expands connectivity options and simplifies the purchasing process. SD Xperience positions us as the leader in business aviation connectivity solutions as we are the only service provider offering infrastructure, hardware, software and airtime packages. SD Xperience is the next evolution in business aviation connectivity,” said Jim Jensen, SD Founder and CEO.
SD Xperience further confirms the SD commitment to innovation. It encompasses the breadth of services offered through robust infrastructure, partnerships and continued investments in leading technologies to advance business aviation. The introduction of Intelsat’s FlexExec service and recently launched SD Scheduler will continue to enhance the business aviation experience for passengers and operations personnel alike. During NBAA, SD will be offering demonstrations of the FlexExec service and detailing the commercial options for customers at its booth, #250, and on the static display, #SD40.
About Satcom Direct: Satcom Direct (SD) and its companies provide global connectivity solutions for business and general aviation, military, government, and head of state aircraft. The company also provides land mobile services to areas with connectivity limitations. Since 1997, SD has worked to advance the technology of global connectivity, being first to market with many new capabilities in communications technology. SD’s industry leading connectivity solutions are complemented by their divisional capabilities including SD Avionics cabin and flight deck systems and SD software solutions. A premier Inmarsat distribution partner (including Jet ConneX), Iridium service partner, and ViaSat Ku preferred reseller, SD is also the exclusive service provider for SmartSky Networks, and the Master Distributor of Intelsat FlexExec.
SD World Headquarters and primary operations center is located in Melbourne, Florida, with additional office locations in the United States, Canada, UK, UAE, Switzerland, Hong Kong, Australia, Russia, Brazil, and South Africa.