#PaxEx TV: Mobile, social, vocal passengers demand a better United

This month on #PaxEx TV, we discuss why United Airlines has become a case study in how not to handle a crisis, and why passengers will demand a better United going forward . We also learn how cabin lighting can affect passenger perception, and we receive a Tasmania airline report from correspondent-down-under, contributing editor John Walton.

Credits:

Host: Olivia Gunn
Producer: Mary Kirby @RunwayGirl
Field correspondent: John Walton @thatjohn 
Studio camera and Editing: Filipp Kotsishevskiy with Tall Story Pictures

Special thanks to: Our sponsor Gogo www.gogoair.com 

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