Virgin Atlantic’s photo-friendly afternoon tea is bang on trend
If there’s a perfect storm of passenger experience trends at the moment, it’s Virgin Atlantic’s afternoon tea. Now offered in all three of t... Continue Reading
Tag Archives: tea
British Airways reverses course, sprucing up Club Europe meals
If you’re a regular reader of Up Front, you’ll probably be used to me writing mournfully about the good old days of British Airways’ Club Eu... Continue Reading
Eulogy for a proper British Airways afternoon cream tea
Allow me for a moment to bring you on an unashamedly rose-tinted journey down passenger experience memory lane, all the way back to my child... Continue Reading
Comfortable old seats and stellar service in Singapore Airlines first
It’s no surprise that Singapore Airlines, renowned for its attention to detail and customer service, provides an excellent first class produ... Continue Reading
What airlines can learn from Australia’s Indian Pacific transcon train
Travelling by rail across Australia between Sydney and Perth on the fabled Indian Pacific is truly a pleasure trip rather than purely a mean... Continue Reading
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