Op-Ed: Real #PaxEx details where British Airways could improve
British Airways last month unveiled a rather milquetoast set of “new enhancements for customers”, and unlike many airline “enhancements” the... Continue Reading
Tag Archives: Concorde Room
BA picks new Champagne, but without new seats is it all froth?
British Airways has six new Champagnes on board its longhaul first and business class cabins, and in its new lounges — but there’s only a li... Continue Reading
British Airways first class aims to match Virgin biz with LHR “wing”
One of the passenger experience benefits for first class travellers has been missing for eight years at London Heathrow’s Terminal 5, the ho... Continue Reading
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