Op-Ed: Real #PaxEx details where British Airways could improve
British Airways last month unveiled a rather milquetoast set of “new enhancements for customers”, and unlike many airline “enhancements” the... Continue Reading
Tag Archives: Club Kitchen
After the A380, whither the new wave of halo products?
With the demise of Airbus’ A380 programme, a crucial aspect of premium passenger experience design finds itself looking for a new home: the ... Continue Reading
BA’s new A350 Club Suites: scores on the doors?
British Airways is at a crossroads in passenger experience, with its new Collins Aerospace Super Diamond doored mini-suites arriving on its ... Continue Reading
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