BA picks new Champagne, but without new seats is it all froth?
British Airways has six new Champagnes on board its longhaul first and business class cabins, and in its new lounges — but there’s only a li... Continue Reading
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Spielberg is off his game with Ready Player One
Ask any ten serious gamers what they think about Steven Spielberg’s latest big budget, page-to-screen adaptation Ready Player One and you’ll... Continue Reading
GX connectivity starts contributing meaningful revenue for Inmarsat
London-headquartered satellite operator Inmarsat this week posted robust half-year 2018 earnings, with group revenue seeing a near 5% revenu... Continue Reading
Delta quietly testing Gogo TV; seeks to exceed direct broadcast product
Few airlines in the world are as particular about product consistency as Delta Air Lines. Whether it’s the inflight wifi or the seatba... Continue Reading
Air France promises premium #PaxEx, wifi and power upgrades
At Air France’s twice-yearly results briefing in Paris, the airline dropped some interesting passenger experience news for the pointy end of... Continue Reading
Dominique Giannoni reflects on five intense years at Thales Inflyt
After spending what he calls five “very intense and very interesting years” as CEO of Thales Inflyt Experience, Dominique Giannoni is assumi... Continue Reading
Vistara taps Bluebox for wireless IFE on A320s; eyes options for 787-9s
In 2015, Indian operator Vistara tapped defense contractor – and then would-be inflight entertainment provider – BAE Systems to install its ... Continue Reading
Low-cost ferry surprises with pro-PaxEx alternative to flights
Despite the Brexit stormclouds on the horizon, travel between the UK and Europe is booming. Yet the passenger experience hasn’t evolved for ... Continue Reading
Simplicity and accessibility: the beauty of digital design at airlines
As airlines move more of their customer interactions to digital touchpoints, considered design of the website, mobile apps and third-party d... Continue Reading
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