How Qatar Airways is designing a more personalized PaxEx
Operating a fleet of 250 aircraft to 170-plus destinations via its Doha hub, Qatar Airways has a track record for innovating in the passenge... Continue Reading
Services
Hanwha Phasor sees 2025 market entry for constellation agnostic ESA
First-generation electronically steered antennas (ESAs) have arrived in civil aviation but next-gen kit that can simultaneously connect to s... Continue Reading
United Airlines debuts tool for wheelchair users to filter flights
United Airlines has laudably distinguished itself amongst its peers for adopting an ‘every flight has a story’ initiative that arms passenge... Continue Reading
Malaysia Airlines elevates premium position with A330neo interior
Malaysia Airlines’ previous premium seat decisions — namely the staggered 1-2-2, 1-2-1 configuration in standard business on its Airbu... Continue Reading
New Wellness Program at VistaJet focuses on health and sustainability
Celebrating its 20th anniversary, VistaJet on 12 March landed at the UK’s iconic Farnborough Airport with a Global 7500 to showcase a new We... Continue Reading
Frontier tries UpFront Plus seat-only Eurobiz model
Remember when Frontier proposed — then U-turned on — a $39 blocked middle seat charge for social distancing back in 2020? The airline is flo... Continue Reading
BA unveils Collins Meridian and free messaging as part of new PaxEx
It’s curious when an airline combines a set of passenger experience updates together as a package, especially when some of the elements of t... Continue Reading
Amtrak adds Northeast Regional frequencies as it confirms rebound
While most major airlines have bounced back to — and even beyond — their pre-Covid schedules, rail operators have generally lagged behind. B... Continue Reading
Collaboration brings Boltaron translucents to life on JAL A350
It’s always fascinating to see what catches the eye in the interior of a new aircraft. While Japan Airlines’ latest A350-1000 longhaul cabin... Continue Reading
Chinese IFEC specialist FTS prepares for renewed overseas push
Covid wasn’t kind to any of us, but for Beijing-based inflight entertainment and connectivity specialist FTS, the pandemic stymied its effor... Continue Reading
A 2020s PaxEx conundrum: outstations and how to do them well
Designing the details of outstation ground services is both complex and vital to the passenger experience. Getting those details wrong can h... Continue Reading
Air India transforms 777-200LR IFE with new GUI, content and map
For in-transition Air India, inflight entertainment has been the source of numerous headaches and passenger complaints. From non-functional ... Continue Reading
Insights into the evolution of European leisure demand post-shutdown
Many of Europe’s leisure travel destinations are finding a new position within the market after the fundamental rethink forced on them by th... Continue Reading
Global Airlines takes ownership of ex-China Southern A380
Inching closer to revenue service, UK start-up Global Airlines on 2 February took ownership of its first Airbus A380 jumbo jet bearing the s... Continue Reading
Op-Ed: APEX TECH offers roadmap for IFE content delivery
The Airline Passenger Experience Association’s APEX Technology Committee will host its annual APEX TECH conference on 28-29 February a... Continue Reading