PaxEx 2018: Airlines seek to redefine lounges during a time of transition
Airline lounges for first class, business class and frequent flyers remain in a transitional period as airlines continue to reduce the numbe... Continue Reading
Services
Charters prove bright spark in otherwise soft business aviation market
The business aviation market is on a slow recovery. New aircraft sales have been soft for years, which is obviously unfortunate news for air... Continue Reading
TAP Portugal gives high-altitude taster of what to expect when you land
After serving up over 1.2 million bottles of wine to passengers last year, TAP Air Portugal already claims to be the biggest shop window for... Continue Reading
IAG LEVELs Paris, closes down OpenSkies
LEVEL, the long-haul low-cost carrier from British Airways and Iberia parent IAG, is to start flights to four key destinations from Paris’ s... Continue Reading
Cape Verde seeks Icelandic help to privatize and grow state airline
Cape Verde is hoping to follow Iceland’s example in developing as a transatlantic aviation hub. The tropical archipelago nation is seeking I... Continue Reading
Air France-KLM’s Flying Blue gets gamified but lacks key details
In a bid to woo lucrative regular travellers to its frequent flyer programme, Air France-KLM is revamping Flying Blue with what the airline ... Continue Reading
Ryanair continues to play hardball against pilot unionization efforts
Ryanair is refusing to meet with an unofficial pilots’ union that was formed in the wake of its recent crew rostering fiasco, and says... Continue Reading
RiM/MiM consolidate commerce platform amid Lufthansa consolidation
LSG Sky Chefs-owned Retail inMotion’s Media inMotion arm is looking to develop the company’s role as an airline servicing platform, with key... Continue Reading
Guestlogix shopping platform brings real-world tech to onboard retail
Guestlogix, the Toronto-based company best known for its point of sale machines, is pushing upstream after restructuring its operations, and... Continue Reading
Free service at Heathrow helps passengers shop and spend
Along with emporiums for tax or duty-free liquor, cosmetics, perfume, candy, cigars and cigarettes, many large international airports have c... Continue Reading
Don’t fret: 747s still a favorite for freight
As part of an industry-wide effort to modernize fleets, airlines such as Delta and United are retiring their gas-guzzling 4-engine Boeing 74... Continue Reading
BA retains DO & CO catering on NY, Chicago business and first routes
The bread and butter of British Airways’ business is the transatlantic market, particularly the almost shuttle service it operates between N... Continue Reading
Ryanair under fire for refusal to re-route stranded passengers with rivals
Ryanair is flying in the face of European law by refusing to pay for passengers caught up in its crew rostering debacle to take alternative ... Continue Reading
Finnair starts digital transformation with IBM/Apple maintenance apps
In any airline, the opportunities for business improvement using new digital tools are numerous — larger, indeed, than the development pipel... Continue Reading
From C-suite down, Finnair and its staff value social media
Finnair has long been at the forefront of airlines on social media, with successful online campaigns — both with and without the assistance ... Continue Reading
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