BA retains DO & CO catering on NY, Chicago business and first routes
The bread and butter of British Airways’ business is the transatlantic market, particularly the almost shuttle service it operates between N... Continue Reading
Services
Ryanair under fire for refusal to re-route stranded passengers with rivals
Ryanair is flying in the face of European law by refusing to pay for passengers caught up in its crew rostering debacle to take alternative ... Continue Reading
Finnair starts digital transformation with IBM/Apple maintenance apps
In any airline, the opportunities for business improvement using new digital tools are numerous — larger, indeed, than the development pipel... Continue Reading
From C-suite down, Finnair and its staff value social media
Finnair has long been at the forefront of airlines on social media, with successful online campaigns — both with and without the assistance ... Continue Reading
Ethiopian’s 767 refit to support four more years of service
If you thought that the Boeing 767’s heyday was over, Ethiopian Airlines’ recent decision to install Optimares’ fully flat ZEST seats on its... Continue Reading
Dylan’s Candy Bar brings pure imagination to JFK Terminal 4
When she first set out to create the “world’s largest confectionary emporium” in 2001, Dylan’s Candy Bar founder Dylan Lau... Continue Reading
American rolls out new bag tracking and alert feature for passengers
American Airlines’ passengers are set to get more and better insight into their checked baggage as it routes through the airline’s net... Continue Reading
Scandi-LCC Primera Air takes aim at short transatlantic routes
2017 is a thoroughly exciting time for passengers crossing the Atlantic, especially from western Europe to the northeastern United States. I... Continue Reading
Industry urged to remember today’s Snapchat user is next-gen flyer
If you think of Snapchat as just another annoying social media app for your kids to torment you with on wifi-enabled flights and road trips,... Continue Reading
Delta focuses on premium options for Branded Fares
Delta Air Lines today reported its best ever second quarter earnings with a $1.2 billion net profit. Passenger revenue was up $261 million f... Continue Reading
Why JetBlue Technology Ventures helps to incubate sharp teams
What’s the key to identifying a smart start-up investment opportunity? Don’t worry too much about the product. That was one piece of advice ... Continue Reading
Finnair sees inflight sales spike on China flights with Alipay via wifi
Finnair is seeing a 100% increase in inflight sales on its China flights after implementing real-time Alipay payment processing via inflight... Continue Reading
Emirates ties loyalty to inflight connectivity
Emirates’ willingness in recent years to give all passengers unlimited, near free inflight connectivity has delivered a significant boost to... Continue Reading
Malaysia CEO sees future for A380, surprised by charter demand
On the sidelines of last week’s Paris Air Show, after converting 737 MAX orders to the double-stretched MAX 10 version, Malaysia Airli... Continue Reading
Dealing with disruption: SWISS adopts automated rebooking
Corrects article to state that the aircraft involved in the canceled flight was not a Boeing 777-300ER, as previously reported, but a Bombar... Continue Reading
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