Customer care is key as Gogo grows its patch
Being asked to fly to Chicago to attend Gogo’s ‘All Access Day’ is pretty much the stuff of dreams for me (and it makes me look ... Continue Reading
Author Archives: Mary Kirby
EASA not ruling out AD to address potential for door cracks on A380
EASA has not ruled out the possibility of issuing an airworthiness directive (AD) to address the potential for micro cracks to form on Airbu... Continue Reading
Putting the brakes on
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Airlines brace for Airbus A380 door fix requirement
Airbus A380 operators are bracing for a major modification program to replace the doors on their double-decker aircraft, after Airbus issued... Continue Reading
All eyes on Brazil’s drone boom
French national soccer team manager Didier Deschamps may have complained about privacy for “Les Bleus” after spotting a drone over a trainin... Continue Reading
Allegiant shies away from tabling definitive ancillary revenue goals
Allegiant Air believes there’s room for growth beyond the $40 per passenger it netted in ancillary revenue during 2013. But unlike Spirit – ... Continue Reading
Two AOCs and two connectivity licenses
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A Gulf carrier’s message to Gogo
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Crew could be testing Google Glass soon under SITA plan
BRUSSELS: Equipping flight crew with Google Glass, and ensuring the devices are connected via onboard connectivity to improve the passenger ... Continue Reading
Lufthansa nears completion of Wi-Fi installs on long-haul fleet
HAMBURG: It’s no secret that Lufthansa believes the Wi-Fi equipage of its entire long-haul fleet is a high priority. But thanks to a r... Continue Reading
American turns to beacons to improve passenger experience
BRUSSELS: Oneworld alliance member American Airlines intends to play a steering role in using beacon technology at airports in North America... Continue Reading
Kymeta’s timeline for testing over Global Xpress moves to the right
Kymeta, the company that wants to bring super-skinny, metamaterials-based antennas to aviation and other industries, is seeing its timeline... Continue Reading
VIDEO: JetBlue’s new live TV system represents evolutionary step
JetBlue did not invent inflight entertainment, but some say the carrier redefined what it meant to passengers after it launched operations i... Continue Reading
Salient quotes of note
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Streaming data firm Flyht tables plan to IATA, makes gains in China
As IATA surveys vendors on flight tracking options, Flyht – the maker of the real-time flight data streaming system AFIRS – has ... Continue Reading
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