Finnair has started co-operation with private Finnish healthcare service company Terveystalo to offer its customers easy and fast access to coronavirus testing prior to travel. The service will be launched on 28 September 2020.
Some countries require a negative coronavirus test result and a certificate from passengers arriving in the country. The partnership between Finnair and Terveystalo ensures that customers are provided a test certificate required by the destination country conveniently and in a timely manner. Furthermore, Finnair’s customers get access to testing services at a discounted price and with the possibility to buy with Finnair Plus points.
“Safety and enabling smooth travelling are extremely important for us. Unfortunately, travellers face more and more requirements these days. Through our partnership with Terveystalo we want to make travelling easier for our customers to countries that require a coronavirus test certificate,” says Jaakko Schildt, Chief Operations Officer, Finnair.
“As travel restrictions are lifted, it is important to enable travelling with peace of mind. Although interaction through digital channels is a good option for many situations, face-to-face encounters are still needed for both work and leisure. At Terveystalo, we also want to support businesses and offer solutions for work travellers,” says Karita Reijonsaari, Director of Business Development, Corporate Health, Terveystalo.
The PCR test from nose and throat used by Terveystalo meets the international quality standards. This method is the most accepted coronavirus test around the world.
Different countries have varying requirements for coronavirus testing and related documents. Terveystalo specialists discuss these requirements with the customer, and the customer is provided an adequate test and a certificate that fulfils the destination country’s requirements valid at the time. The customer can also choose a test-only option and they will receive the result through the Oma Terveys service immediately after the result is ready. This option serves for example Finnish nationals, who return home from high risk countries and who want to shorten the 14-day quarantine by getting tested after arrival.
Finnair customers are directed to Terveystalo’s digital service through Finnair’s website. Customers can choose their closest Terveystalo clinic for testing from a wide network across Finland. The test and results are scheduled in a way that fulfils the destination requirements. Customers have access to a speedy testing service, and the waiting time for the results is minimised. In the capital area of Finland, the result is ready in 24 hours from testing and elsewhere in Finland in 36 hours on average. Customers receive information on the result with a short message, and the certificate is delivered electronically or in a printed form.
Finnair’s customers receive a 10% discount from Terveystalo’s normal PCR test price. For Finnair Plus Platinum Lumo, Platinum and Gold members the discount is 15%.
Finnair is a modern premium network airline, specialising in passenger and cargo traffic between Asia and Europe. Helsinki’s geographical location gives Finnair a competitive advantage, since the fastest connections between many European destinations and Asian megacities fly over Finland. Finnair is the only Nordic network carrier with a 4-star Skytrax ranking and a member of the oneworld alliance. In 2019, Finnair’s revenues amounted to EUR 3,098 million and it carried over 14.7 million passengers. Finnair Plc’s shares are quoted on the Nasdaq Helsinki stock exchange.
Terveystalo is a listed company on the Helsinki Stock Exchange. Terveystalo is the largest healthcare service company in Finland by net sales and network. The company offers versatile primary and secondary healthcare services for corporate and private customers and the public sector. The nationwide network covers 300 locations across Finland. The clinic network is complemented by 24/7 digital services.
In 2019, Terveystalo had approximately 1.2 million individual customers and approximately 3.7 million visits to a physician. Terveystalo employs over 13,000 health care professionals.