Cathay still fixing Safran seats, lavatories on even new A350s
Seat materials separating from their structures. Toilets taped together. Lavatories sealed with shabbily rough caulking. That’s not what Cat... Continue Reading
Tag Archives: Finnair
It must have been lunch: Finnair works with Roxette on meal soundscapes
It’s well known that the cabin altitude and humidity of an airliner affects the way food tastes. But, research used by Finnair has shown, so... Continue Reading
How two key Finnair programs use diversity to drive results
Airlines are global companies, and perhaps more than any other business have the opportunity to learn from the diversity of their staff memb... Continue Reading
Finnair begins analyzing Viasat IFC data with portal focus
With its rollout of Viasat-provided Ka-band inflight Internet operating over much of Europe via the Eutelsat KA-SAT satellite, Finnair is in... Continue Reading
Delving inside the popular airline metric Net Promoter Score
The complexities of airline service provision mean that comparing passenger experience across carriers can be a difficult task. What’s a ‘go... Continue Reading
In Conversation: Finnair CDO talks digital transformation
At Finnair headquarters in Helsinki, the airline’s chief digital officer Katri Harra-Salonen is in conversation with RGN deputy editor John ... Continue Reading
Thinking through a realistic wishlist for Eurobusiness
Premium travel within Europe is a funny business. Airlines still need it in order to fight for longhaul connecting traffic, but all too ofte... Continue Reading
In Conversation: Around the APEX EXPO and AIX Americas
With interviews recorded live at the Aircraft Passenger Experience Association (APEX) EXPO and co-located AIX Americas Expo in Boston, seven... Continue Reading
Codeshare reality check: Flybe and Air France fall down on joining up
As airlines continue to coalesce into joint venture groupings, immunised or otherwise, much of the promise of the technological advances ava... Continue Reading
Better flight in amber: is it time to bring warmth back to cabin colors?
For many years airline cabins have trended to cool tones in shades of grey, beige, blue, green, purple and pink. Consumer trends suggest tha... Continue Reading
Getting whimsical: the importance of designing joy into #PaxEx
Virgin America (RIP) had a point when it launched its Blah Airlines marketing campaign: when it’s done wrong, flying can be a boring, beige ... Continue Reading
Viasat will continue to challenge EAN despite recent Inmarsat win
A recent win for Inmarsat in the ongoing dispute over the European Aviation Network (EAN) will not dissuade Viasat from challenging the Inma... Continue Reading
American Airlines picks Viasat inflight Internet for 100 new A321neos
American Airlines has selected Viasat to provide high-speed inflight Internet and wireless entertainment for 100 new Airbus A321neos, repres... Continue Reading
Press Release: Finnair launches Viasat connectivity on European flights
Finnair is launching a new high-speed internet service on its narrow-body Airbus fleet on European flights. From today onwards, Finnair cust... Continue Reading
Why airlines should invest in branded #PinchablePaxEx soft product
A couple of years ago, RGN’s Cynthia Drescher talked to three airlines to reveal the most stolen items on board. Since Cynthia’s piece, many... Continue Reading
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