RGN contributing editor John Walton is in conversation with German New Zealander Kai Koenig, talking about the passenger experience in New Zealand and on trans-Tasman routes between Australia and the Land of the Long White Cloud.
With growing international focus on this innovative region, including all three of its major airline groups now planning next-generation inflight connectivity, what options do travellers have — from barebones LCC to ultra-luxe first class suites? And how will the unique passenger experience demand from this region affect both seats, wifi and service of the airlines that serve it?
