Welcome to Episode 4 of the #PaxEx Podcast. Our guest this week is airline and travel analyst Henry Harteveldt. In this episode, we consider whether American Airlines has set a new standard with its new Airbus “A321T” transcontinental service. Henry, who was on the launch flight, tables his views, and reveals details about the service that might surprise you.

Next, we look at aircraft seating. It’s no secret that economy class seats are getting smaller and tighter while passengers are getting taller and wider. And a letter of complaint by a Jetstar passenger recently brought the issue back into the headlines in a big way. We discuss safety concerns and look at airlines’ options going forward.

And last but not least, we take a studied look at the current air travel distribution landscape, and find out from Henry if IATA’s controversial New Distribution Capability or “NDC” project for airlines will pick up steam.