Can we ‘gamify’ the design of the passenger experience?
Commercial airlines have already built gaming principles into their loyalty programs; miles and points schemes engage travelers with the bra... Continue Reading
Tag Archives: soundscapes
Designing Soundscapes: The delicate balance of boarding music
As the Bard wrote, “If music be the food of love, play on.” But music doesn’t always feed love and sometimes it can cause an upset stomach. ... Continue Reading
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