Did a disappointing Bamboo Airways experience portend trouble?
Armed with some free time after a work trip, I made plans for a quick getaway to Vietnam for rest and relaxation. Unlike most folks, R&R... Continue Reading
Tag Archives: Hanoi
Cathay Pacific’s Vivian Lo exemplifies benefits of curious generalist
Across Vivian Lo’s wide-ranging career within Cathay Pacific, the airline’s current general manager customer experience & design has app... Continue Reading