Spotlight on retail portal design for pre-flight and inflight orders
As with so many parts of commercial aviation and especially the passenger experience, the COVID-19 pandemic is proving to be a catalyst for ... Continue Reading
Tag Archives: buy-on-board model
Will Lufthansa’s new BOB menu delight onboard?
For a notionally full-service airline, moving from an onboard food and beverage offering included in the price of the ticket to a buy-on-boa... Continue Reading