Can we ‘gamify’ the design of the passenger experience?
Commercial airlines have already built gaming principles into their loyalty programs; miles and points schemes engage travelers with the bra... Continue Reading
Tag Archives: autonomous sensory meridian response
It must have been lunch: Finnair works with Roxette on meal soundscapes
It’s well known that the cabin altitude and humidity of an airliner affects the way food tastes. But, research used by Finnair has shown, so... Continue Reading